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Justifying the existence of the F&I department requires dealers to take a hard look at the value it offers to customers and its effect on the sales process.
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Allen Turner credits his Hyundai store's 2016 Dealer of the Year award to a customer-first sales and service philosophy that has generated more than 1,000 positive reviews on DealerRater.
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Expert offers a six-step plan for first-time auto dealers.
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Dealers and dealership personnel are encouraged to vote for their favorite vendors, suppliers, banks and finance companies in 34 categories covering new- and used-car leads, training, marketing, F&I products and more. Voting for the 12th annual Dealers’ Choice Awards is now open and will remain so until midnight on April 15.
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Top trainer explains why honest, hardworking dealers are rewarded with happiness, peace of mind and financial gain.
Read More →Edmunds has released the names of the more than 800 winners of the firm's fourth annual Five Star Dealer Award. Dealers named had to have at least 20 site reviews within a two-year period and earned an overall sales rating of five stars on Edmunds.com.
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Organizers of Dealer Summit announced that Greg Goebel and Jim Ziegler will speak at the 2016 event, which will be held May 3–5 at the Sheraton Tampa Riverwalk Hotel.
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Toni Anne Fardette has taken Atlantic Auto Group’s BDC and digital marketing campaigns to the next level.
Read More →Volkswagen will find a way to recover from its historic deception, but dealers will still be forced to cope with the fallout.
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Corporate communication expert offers four tactics dealers and managers can use to effect real change in an increasingly complex workplace.
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