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ArticlesAugust 3, 2020

Restoring Consumer Trust and Dealership Profitability Post-COVID

We’re clearly operating in a new normal, but one thing is clear – the dealership that provides the most support and instills the highest level of confidence in their customers will ultimately succeed in the coming months.

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ArticlesAugust 3, 2020

4 Tips for Driving PVR in Uncertain Times

All auto dealers want more F&I PVR, but making meaningful improvement requires a comprehensive plan with these four pillars.

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Newsby StaffJuly 28, 2020

COVID-19 Markets Updates

Black Book recently published an update to their COVID-19 Markets Updates, which includes these highlights from the last week: wholesale prices, retail listing prices, wholesale sales volume, and automotive loans.

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ArticlesJuly 27, 2020

Dealership Re-Opening: Best Practices for Engaging the COVID-19 Shopper

Every dealership is re-opening to a new reality with a changed shopper. Creating a strategy that adapts to the needs of your customers will shorten the time it will take for your dealership to recover.

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ArticlesJuly 27, 2020

F&I in a Post-COVID-19 World

The last few months have been strange — we aren’t sure what next week will look like, and many of the goals for 2020 are in question because our ability to earn money has been compromised. So, the quicker we can adapt, the better opportunity we will have for success in the future.

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ArticlesJuly 27, 2020

Best Practices in Credit Reporting Coding In Disaster Scenarios

Expert shares important credit reporting resources and guidelines to help industry professionals navigate through this unprecedented climate.

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ArticlesJuly 16, 2020

Where F&I Can Help Increase Successful Contactless Auto Transactions

Contactless transactions are, at least for the near future, priority one in the transactions playbook for dealers, and F&I must play a leading role in helping educate people online during every phase of the sale.

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Newsby StaffJuly 14, 2020

Black Book: COVID-19 Markets Updates

Black Book's latest COVID-19 Market Update includes: current wholesale prices & price trends, used wholesale price trends & projections, a look at the retail vertical, new vehicle sales outlook, and used vehicle supply projections.

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NewsJuly 9, 2020

Dealer’s Cars Become Wi-Fi Hotspots for Remote Learning

Art Schaller’s drivers rotate the cars with the Wi-Fi equipment into neighborhoods with students that need internet. The cars have signs that tell residents their purpose.

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Newsby StaffJuly 8, 2020

Black Book Used Vehicle Retention Index Increases 9.1 Points in June

June saw the Index return to pre-COVID levels.

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