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Retail veteran turned tech executive Marco Schnabl explains why the latest sales and marketing technology is essentially an extension and enhancement of skills most sales professionals already possess.
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Black Book analysts say full-size vans and premium sports cars helped used-vehicle values start summer on a strong note, ticking up 0.6% from May to finish at 115 in June.
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A new Marchex study of 6,200 dealership sales conversations by Marchex finds the top 25% of performers listened actively, asked engaging questions, offered contact information, requested names, and were unfailingly polite.
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The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
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Black Book and Autodata Solutions announced the launch of As-Built Valuation Service, a collaborative effort that integrates Black Book’s vehicle valuation data into Autodata’s ChromeData platform.
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The latest iteration of iRecon was designed to help smart device-equipped vendors manage work requests and dealer relationships while streamlining the reconditioning process.
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A ‘revolutionary’ Seattle startup was founded to help auto dealers adapt to the unique shopping habits and showroom demands of millennial and Gen Z buyers.
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Trust Science and Inovatec Systems have partnered to release what is billed as the world’s first end-to-end decisioning platform powered by alternative credit scores, including 64 million unbanked and underbanked U.S. car buyers.
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TransUnion analysts report more consumers in the prime and superprime credit tiers are choosing to buy used as off-lease units continue to flood the market, offering a budget-friendly alternative to increasingly expensive new cars.
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Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.
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