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The phones are ringing and customers are waiting. How is your dealership managing those opportunities?
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The DealerStrong team digs in at Champion Motors and finds a few surprises, including a freshly installed CRM.
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Written guidelines and a code of conduct will help prevent payment packing from baring its teeth.
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Terminating an employee is always hard, but if they have been properly recruited and trained, the decision can be easy.
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Welcome to Part One of a six-part series of articles about the launch of a startup special finance operation at an already successful independent dealership on the fringe of a major U.S. metro market.
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The carrot-and-stick approach is losing its appeal as leaders find new ways to encourage productivity.
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Lax policies and unauthorized charges, discounts and freebies could be nipping away at your bottom line.
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Auto/Mate Dealership Systems announced that more than 70 of its customers and 15 sponsorship partners attended the Auto/Mate User Summit in Westborough, Mass.
Read More →Strayer University, in partnership with Chrysler, has developed the Degrees@Work program, which will be offered for free to employees of Chrysler, Jeep, Dodge, Ram and FIAT dealerships.
Read More →Industry veteran and compliance expert Bob Harkins will serve as vice president of training for American Guardian's AGWS University.
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