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management and leadership

How to Terminate an Employee for Theft

Attorney offers a five-step process you can follow in the unfortunate event a dealership employee is accused of stealing.

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Why Dealership Staff Fear Digital Retailing (and What to Do About It)

Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.

5 Profit-Draining Dealership Accounting Practices

If your bottom line is falling short of your expectations, bad money management could be to blame. Operations expert offers five common bad practices you can end today.

Will I Ever Be a GM?

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

Industry Leader Lee Iacocca Dead at 94

Famed auto executive and visionary Lee Iacocca has died, leaving a legacy of leadership, ingenuity, and a no-nonsense approach to the design, sale, and financing of American vehicles.

The 4 Pillars of Dealership Hiring

Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.

I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.

Keep Your Superstars. Fire Your Divas.

GM explains the difference between sales superstars and sales divas and makes the case for special treatment — but only under certain strict conditions.