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Over the Curb

Veteran GM Jason Heard digs deep to offer practical, proven insights and best practices to drive profitability and productivity in every department.

Blog Post

Do I Really Need a BDC?

Can the sales department do the same work as the business development center?

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.

Blog Post

Will I Ever Be a GM?

Climbing the dealership management ladder requires commitment to the goal and practical steps to...

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

Blog Post

Self-Sabotage Will Ruin Your Career

Self-Sabotage Will Ruin Your Career

Too many dealers work hard to reach the heights of success and then come undone. GM offers a three-point plan for avoiding self-sabotage and maintaining the high income you’ve earned.