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repeat and referral sales

Language Skills

David Kim became a 30-car guy by building an impressive base of repeats and referrals among Korean-Americans.

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Sales Professional of the Month October 2013

Dan Machu knows all too well the power of a referral. In fact, it’s how he got his start in the car business back in 2001.

Sales Professional of the Month September 2013

In March 2011, while searching for a car of his own, Paul Adkins ventured onto the lot of E-CarOne in Carrollton, Texas. A month later, that single visit turned into a job, and he hasn’t left since.

Sales Professional of the Month: Mike Smith

In his 41st year working at Jim Bass Cars & Trucks in San Angelo, Texas, Mike Smith has sold nearly 140 units in the first half of 2013.

Sales Professional of the Month: Michael Nekava

Michael Nekava is known on the show floor of the Bayside, N.Y.- based operation as “Mikey Mercedes".

Data-Driven Sales

The magazine’s back-page columnist lays out a plan for getting customers to pull the trigger on a new car. All it takes is a little tech and the right data.

CRM Goes Beyond Technology

It takes more than technical know-how to maximize your CRM tool. The experts agree that process, accountability and personal leadership are the keys to success.

Sales Professional of the Month: Prince Sinsuat

More than 4,000 Stokes Honda North customers have purchased cars from Prince Sinsuat in the 12 years he’s worked the showroom floor.

Sales Professional of the Month: Adam Dorn

“I’ve never sold a car in my life,” Dorn says. “I’ve educated people on my product to earn their trust enough to have them know that they are getting a fair deal from me.”

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Sales Professional of the Month: Dekendrick Woodard

Dekendrick Woodard is an Internet sales manager who’s rolling about 28 vehicles per month, and he’s the No. 1 sales producer at Holt Chrysler Jeep Dodge in Arlington, Texas.

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