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ADV Adds Nelson as VP and Partner

Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.

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DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias

The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.

4 Ways Training Improves Retention and Results

Expert shares the four essential components dealers should look for in outside training programs for sales and F&I professionals, each of which contributes to improved morale, productivity, and profits.

Register This Week for Your Chance to Win a Free Stay at Industry Summit

Attendees are encouraged to register for the 2019 Industry Summit this week to receive a $100 discount and the chance to win a free hotel stay in New Orleans.

IAS Hosting Giveaway to Win a Day of Training with Frenchy!

One Industry Summit attendee will be selected to receive one free day of training with Frenchy at the dealership of their choice.

Maxims Acquire DealerMax, Plan National Expansion

Jim Maxim Jr. and Jim Maxim Sr. have made DealerMax the new home of their Profit By Design F&I development platform and plan to rapidly expand the Boston-based company’s national footprint.

Study: Dealers and Car Buyers Want New Tech, Dealership Staff Resistant

A Cox Automotive report finds high demand for automation and AI technology among dealers and their customers. But dealers cited cost and their staffs’ inability or unwillingness to adopt new tools and update processes as major obstacles.

Why Dealership Staff Fear Digital Retailing (and What to Do About It)

Dealers see the potential for more sales, higher profits, and improved CSI scores that digital sales and F&I can bring. Your employees fear the loss of job security and the burden of new responsibilities.

Meet the ‘World’s Greatest Closer’ at Industry Summit

George Dans will deliver the event’s evening keynote address, ‘The Climb to Success Starts With One Step,’ on Nov. 4.

‘Ask Frenchy’ Competition Now Accepting Submissions

Five F&I professionals will attend Industry Summit as a guest of IAS and veteran trainer Eric ‘Frenchy’ Mélon, who will select finalists for the third annual objection-handling competition and F&I training session.