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Expert Advice for F&I During COVID-19

The automotive industry has seen an unprecedented loss in sales over the past few months and F&I departments are facing serious challenges amidst these losses. We spoke with five leaders in F&I training, and they shared their thoughts, advice, and predictions on what to do today to help prepare for tomorrow.

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Protective Asset Protection Makes Online Dealer Training Institute Available During COVID-19 Pandemic

Online training program helps F&I personnel elevate skills to improve profit and customer satisfaction levels.

Free F&I Product Videos for Your Online Sales

Ron Reahard of Reahard & Associates, Inc. announces their popular F&I product videos will be made available to dealers free of charge for 120 days.

3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

There Is No Such Thing as "Arriving"

Our business is always changing. What does not change is the need to hone skills, increase knowledge, learn new things, and remember that the grind never stops.

UDS/BBDS Promotes John Tabar to VP of Training

UDS/Brown & Brown Dealer Services announced the promotion of John Tabar to Vice President of Training.

New Research Shows Consumers Crave Convenience

Brand experience centers, at-home maintenance, service pick-up and drop-off: These are the modern automotive dreams, new research shows.

Report: Dealers, Sales Must Take Responsibility for PVR

IAS is offering a new, complimentary infographic for the leadership, sales, and finance teams who want to take an active role in boosting the dealership’s per-copy average.

Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

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Do I Really Need a BDC?

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.