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Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

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Do I Really Need a BDC?

Why do you have a business development center? Heard urges dealers debating whether to empower or disband their BDCs to consider whether its duties can be carried out by any other means.

Experts Urge Dealers to Unite Sales and F&I

Learn how empowering sales to advocate for F&I promotes trust and transparency in the car buying process and maximizes the sale of protection products.

Generations Launches Google Analytics Certification for Dealers

Generations Digital has launched Generations Digital University, a new training program anchored by a Google Analytics certification course designed specifically for auto dealers.

Dealers Recognize the Industry’s Best in 2019 DCAs

Dealers and dealership personnel named 71 companies in 35 categories as their favorites in the 2019 Dealers’ Choice Awards.

Automotive Consulting Enterprises Debuts In-House Training Program

Enrollment is now open for classes held at Automotive Consulting Enterprises' new automotive training facility at the company’s Kansas City-area headquarters.

Mezen Adds Reddin to F&I Development Team

Former Walser Automotive Group executive Amber Reddin has joined Mezen Dealer Services as an F&I development manager.

LAST CHANCE: Industry Summit and PALS Room Block Closes Tomorrow!

Industry Summit and P&A Leadership Summit organizers announced the opportunity for attendees to reserve their rooms to stay onsite at the event and close to the action ends at midnight Friday.

ADV Adds Nelson as VP and Partner

Twenty-year industry veteran and former NAE/NWAN executive Ryan Nelson has joined Advanced Dealer Solutions as an executive vice president and partner.

DOJ Mystery-Shopped Md. Dealership Before Suing for Racial Bias

The U.S. Department of Justice has charged a Maryland dealership with offering different credit terms to different customers based on race, an allegation backed by reports from African American and white testers.