|This is the third and final article in a series of three articles about Servant Leadership. The series was sparked by a definition of leadership that comes from one of Ken Blanchard’s books. He is the co-author of The One-Minute Manager, Raving Fans and now The Servant Leader, and he defines leadership as “an influence process – any time you are trying to influence the thoughts and actions of others toward goal accomplishment in either their personal or professional life you are engaging in leadership.”|
If you, like me, reflect on your own success as a leader from time to time, you may find yourself measuring your ability to shape what others think, do and say as they travel their life path towards their goals. I like to boil it down even further and ask myself, “Are you a Servant Leader or a Self-Serving Leader?” Sometimes the answer compels me to revisit my leadership preparation habits since the quality of my service is a direct result of my daily preparation. My leadership preparation habits fall into three categories: The Heart (what we feel), The Head (what we think) and The Hands (what we do.) In the first two articles, I shared some ideas for preparing your heart and your head, and in this article, I will wrap up with some ideas for preparing the hands to fulfill the role of Servant Leader within your dealership and even within your family and community.
Once you feel and understand the concepts, are you really willing to change your behavior to become a better servant leader? Making a change in behavior is easier when we understand the dynamics of change. Change is a given, it will happen. Your organization will adapt or die. Leaders can ease the transition by understanding the seven reactions people have to change.
The Servant Leader works continuously to overcome the demon of fear. Here are some questions that will dissipate the power of fear:
When confronted with pride or fear, always remember to apply trust, faith, hope and love as often as needed.
KAR Auction Services has consolidated its Recovery Database Network management team following the company’s acquisition of Clearplan.