Your Daily Operations Magazine
Search Close Menu

Dealer Ops

Nation’s Top Used-car Dealerships Recognized: Individual J.D. Byrider Stores Lauded for Exemplary Performance

INDIANAPOLIS, IN —Owners of 17 J.D. Byrider franchises were recently applauded for being the top performers in the nation’s oldest and largest used-car franchise system. The prestigious Franchise of the Year award—which recognizes the best franchise organizations in both store operations and contributions to the franchise system—was given at three levels.  Also given were 14 President’s Awards, the company’s recognition of top stores based on earnings, customer satisfaction levels, and the quality of their portfolios (e.g., delinquency and charge-off rates.)  All were announced at Byrider’s annual convention in Phoenix, AZ.

“Every year our franchisees step it up a notch, and we’re pleased to report that this year the competition for these awards was fierce,”said Jim DeVoe Jr., J.D. Byrider’s CEO.  “We continue to feel like we have more deserving stores than we have awards to hand out.”

“Competition was particularly stiff for our annual Franchise of the Year awards, which fall into three categories—single store franchises, mid-level franchises (two to three stores) and multiple store franchises (more than three)” said Steve Wedding, Byrider’s president of franchising. “Whether or not they picked up an award this year, we have many award-worthy franchisees, and a growing nationwide customer satisfaction rating of 95 percent reflects this.”

This year’s single-store Franchise of the Year award went to Ward Griffith and Brad Helms, an owner/operator team of a store in Glen Burnie, MD.  Mid-level franchise winners were Russ Larson, Jeff Lee, Gary Brotherson, Randy Weingard and Doug Stewart who own and operate two stores in Burlington and Davenport, IA.  The multiple-store franchise winner is Rob Palmer, who owns five stores in the Youngstown, OH, and Pittsburgh, PA, areas.  Palmer and his organization have consistently contributed to the overall success of the franchise system.

The President’s Award winners come from across the country.  They include Greenwood and Indianapolis (Shadeland Ave), IN (company-owned); Davenport and Burlington, IA (Larson, Lee, Brotherson, Weingard, Stewart); Florence, KY (owned and operated by Jim and Chris Hadley); Boardman and Warren, OH (Rob Palmer); Cincinnati, Lima, Fairfield, OH (company-owned); Longview, TX (Mark Bedgood, Bill Evans, Fred Nichols); Lynchburg, VA (Tony Terry, Charles Crumpler); Appleton, WI (Russ Darrow, Jr.); and S. Charleston, WV (Bill Rowland). 

0 Comments

News

Zotye Builds US Marketing Team

Zotye USA has appointed two VPs to its marketing department. The move signals a new phase in the...

Chinese automaker Zotye announced has appointed Jan Thompson and Susan Bland Norton to VP positions on its Southern California marketing team.

Dealer Job Finder

See more

Photo

Back on Track: 2020 Toyota Supra

Pricing for the 2020 Toyota Supra starts at $49,990 for the base 3.0 model and $53,990 for 3.0...

The Toyota Supra returns to U.S. dealerships in mid-2019 after a 21-year absence, evoking nostalgia for a lineage of racers that stretches back to the 1967 2000 GT.