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Dealer Ops

The Unsung Hero of 2020

The Unsung Hero of 2020

Much attention was paid to the impact COVID-19 had on digital retailing adoption, but what the pandemic really confirmed was the critical role dealers will continue to play in the industry's future.

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Black Book: Weekly Market Update

February was another record-breaking month, with the Retention Index reaching 130 points for the...

February was another record-breaking month, with the Retention Index reaching 130 points for the first time. All segments saw an increase in the Index with Full-Size pickups leading the way – that segment stands 23% higher than it was in February of 2020.

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Weekly Market Insights Report

With economic patterns driven by the pandemic, normal seasonal patterns in the wholesale market...

With economic patterns driven by the pandemic, normal seasonal patterns in the wholesale market were not observed for most of the year. We saw a similar picture in 2009, at the end of the Great Recession.