Your Daily Operations Magazine
Search Close Menu

Opinion

Blog Post

Who Killed Cadillac?

Was Cadillac’s killer a lone gunman or part of a conspiracy?

Ziegler believes the decline of General Motors’ luxury division could have been prevented and might not be inescapable. But bringing Cadillac back from the dead would require a complete overhaul — and not just for the cars.

Article

3 Digital Retailing Myths Debunked

Apprehensions about the cost and effectiveness of digital retail have kept many dealers on the...

Concerns over costs, the customer experience, and intangible benefits have prevented many dealers from competing in the digital sales and F&I arena. Separate fact from fiction with this three-minute read.

Article

Data Can Help Dealers Sell More OE Parts

Independent shop owners oversee about 70% of all post-warranty repairs and are in the market for...

Once treated as classified information, factory parts data is now shared freely. Opportunistic franchised dealers are seizing the opportunity by selling unneeded inventory to independent repair shops.

Article

Top 5 Ways to Increase Profitability Storewide

An investment in tools designed to capture more service opportunities can also pay off for your...

The digital revolution is not only upon us, it’s the new normal. Expert lists the five strategies dealers are adopting to stay ahead of the technology curve, meet customers where they live, and maximize revenue in sales, F&I, and service.

Blog Post

Will I Ever Be a GM?

Climbing the dealership management ladder requires commitment to the goal and practical steps to...

Are you ready to make the leap to the general manager’s chair? Auto retail veteran shares a five-step process you can use to maximize your potential and improve your chances.

Blog Post

Never Argue With Stupid People

How is Carvana drawing investors with a losing proposition? The Alpha Dawg blames short sellers...

Ziegler sees no point in debating Wall Street analysts and investors who continue to pour money into Carvana despite the company’s unsustainable business model and the federal crimes committed by two of its biggest players.