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Art Schaller’s drivers rotate the cars with the Wi-Fi equipment into neighborhoods with students that need internet. The cars have signs that tell residents their purpose.
If the COVID-19 crisis has taught dealers anything, it is that they have a fiduciary duty to their shareholders, employees, and customers, to remain well capitalized in order to survive the next crisis. Stay the course, tweak where necessary, but don’t be so quick to fix what isn’t broken, despite what the disruptors might urge.
What will selling and servicing cars in the New Normal be like post COVID-19? If you are a professional, know your product, care about your clients, communicate with customers on their terms, and focus on an ownership experience that fits their life, you will succeed.
Sanitizing added to maintenance and repairs on Sheriff’s office vehicles.
Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what you need when you need it.
What should hiring managers look for when they interview female candidates and how can they best support these superstars as they come on board?
“Driven to Assist” thank you items available in support of Utah Food Bank.
As auto dealers, we know disruption; it isn’t new and it will never stop. In fact, we’ve found a way to grow and thrive out of disruption, and the coronavirus pandemic will serve as yet another example of dealers adapting and overcoming our challenges.
The partnership includes the offering of RDS’s cutting edge F&I products, as well as comprehensive training and state of the art technology.
Ziegler cites his ability to change and evolve as the catalyst for who he is today. That is also your ability – to change direction, adapt, and create a new dealership model.
The Washington Area New Automobile Dealers Association made a $50,000 donation today to MedStar Georgetown University Hospital, to help support its work screening and treating patients during the COVID-19 pandemic.
Following the news that Honda and Nissan have resumed limited manufacturing operations following coronavirus shutdowns in China; David Leggett offers his view.
Our business is always changing. What does not change is the need to hone skills, increase knowledge, learn new things, and remember that the grind never stops.
At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?
Women in customer experience roles translates to big wins for dealers and customers.
Ed Bobit, the founder of Bobit Business Media, F&I and Showroom and many more media brands, passed away June 29, 2014, at the age of 86. Bobit was a man of outsized pleasures, but none more than his work and family, which were usually one and the same. Enjoy these photos of "Coach" Bobit enjoying the very full life he led.
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