Your Daily Operations Magazine
A customer of a San Diego-area Chrysler dealership has been arrested and charged with starting a fire that destroyed eight vehicles, including his own, and later conspiring to steal a Dodge Charger from the same lot.
Car repair costs were up across all U.S. regions last year in CarMD’s latest Vehicle Health Index report, and ignition coils, spark plugs, and oxygen sensors tied for the lead in check engine repairs.
Recalls drive service revenue and bring customers back to the dealership. Why not take advantage? Expert lists four ways to turn your next recall event into a fun and profitable experience for everyone involved.
A shortage of qualified lube techs is no reason to ignore the strict — and strictly enforced — Department of Labor rules governing the employment of your youngest workers.
Janet Christine Stair is charged with concocting a service-ticket scheme that defrauded a Hot Springs Chrysler dealership of more than $17,000 and charged its factory nearly $12,000 for phantom warranty work.
A survey of 57,286 car buyers and lessees who visited dealership service departments and independent shops ranks Porsche No. 1 for the first time while Buick leads mass-market brands for the third straight year.
Cox Automotive announced plans to integrate Lyft’s ride-sharing service with Xtime’s fixed ops scheduling software.
Auto/Mate Dealership Systems has integrated its DMS with GoMoto’s Virtual Service Advisor Platform.
Emerging service issues darken J.D. Power’s otherwise upbeat 2016-MY vehicle reliability report, which finds an industrywide improvement of 4% and mass-market vehicles outperforming highlines for the first time.
Betson Enterprises has released ‘Arcades Draw Customers and Make Money,’ a new report charting the emerging trend of in-dealership arcades and game rooms.
AAA researchers found frigid temperatures cut electric-vehicle range by an average of 41% after a series of tests in 20-degree weather.
CARSTAR announced an expansion of its North American network of dealership-based collision-repair facilities.
myKaarma will showcase [email protected], a new solution designed to extend dealership service department access to meet the demands of busy customers, at NADA Show 2019.
automotiveMastermind and TransUnion have joined forces to launch serviceMastermind, a new solution designed to deliver prescreen offers to qualified service customers.
Assurant has piloted a launch of Pocket Drive, a new solution designed to share the benefits of connected-car technology with dealers and car buyers.
