Your Daily Operations Magazine
Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.
A former dealership employee was accused of systematically scrapping nearly $250,000 worth of catalytic converters and selling them to a recycling center for pennies on the dollar.
A new integration between Auto/Mate Dealership System and Armatus Dealer Upfit was designed to boost warranty parts gross profits for auto dealers using Auto/Mate’s DMS.
Vehicle subscription services are gaining momentum, forcing dealers and OEMs to adjust to a new way of selling and servicing cars. Expert offers five likely outcomes and how you can capitalize.
Affinitiv has released ‘Razor and Razor Blade Model,’ a new whitepaper designed to offer guidance to dealers concerned about sustaining profitability while sales and front-end margins decline.
NIADA has added service department finance source EasyPay Finance as a national member benefit partner.
Manheim has launched an apprentice program designed to address the nationwide shortage of skilled auto technicians.
Xtime’s new Service Tracker feature was designed to provide real-time updates to fixed ops personnel and customers while injecting trust and transparency into maintenance and repair processes.
An Orange County jury found in favor of Toyota dealer Roger Hogan, who sued the factory for fraud and breach of contract amid claims the manufacturer concealed safety defect data and retaliated against him for going public with his concerns.
A new partnership with Xtime was designed to offer access to digital tools designed to improve customer retention and loyalty to dealers using Auto/Mate Dealership Systems’ DMS.
Steve Berman of Hagens Berman is the lead attorney for a group of Acura RDX buyers and lessees who say their infotainment systems are dangerously defective — and that Honda knew about the issue before the vehicle came to market.
The average age of America’s registered cars and light trucks has risen again, to 11.8 years, according to the latest report from IHS Markit.
A new feature allows U.S. Hyundai dealers who are subscribed to CDK Global’s Hailer service can now offer Lyft rides to service customers.
The latest iteration of iRecon was designed to help smart device-equipped vendors manage work requests and dealer relationships while streamlining the reconditioning process.
Auto Dealer Today has revealed the winners of the 15th annual Dealers’ Choice Awards, a program that gives dealers and dealership personnel the opportunity to recognize their favorite vendors, suppliers, and finance sources in 35 categories.
