MANHEIM – During these uncertain times, safety and maintaining our business operations remain two of our top priorities. At Manheim, we are committed to the health and safety of our team members, clients, partners and guests. At this time, we have no known confirmed cases of COVID-19 among the Manheim workforce.
Currently, Manheim’s physical auction locations and digital channels are fully operational to serve your buying and selling needs. However, due to the ongoing public health and safety concerns of COVID-19, we have made the decision to implement Simulcast-only sales at all locations effective March 16th through April 3rd. During this time, we will be waiving all Simulcast Buy and Simulcast Sell Success fees. Taking care of our clients is at the center of everything we do, and this move will enable us to help our clients keep their businesses moving forward.
During non-sale days, our locations will be operating as normal and open to sellers and buyers. During sale day, seller representatives will be allowed to represent their vehicles, but we encourage all seller representatives to use our online seller tools. Buyers may view vehicles on the lot but are asked to respect social distancing. However, buying dealers will not be allowed to enter the physical auction buildings or lanes during sale day.
Working with our parent company Cox Enterprises, we continue to monitor the latest information from the CDC and WHO and state and public health agencies. As COVID-19 developments continue to evolve daily, we are reviewing our entire auction network for further operational actions – with safety guiding our every move.
Currently, we continue to follow safety measures already in place at all Manheim locations to limit exposure to COVID-19:
- Implementing Simulcast-only sales at all locations effective March 16th through April 3rd. During this time, Manheim will be waiving all Simulcast Buy and Simulcast Sell Success fees. We will continue to communicate any further changes.
- Having protocols in place to activate closures, deep cleanings and appropriate quarantine procedures should the need arise
- Halting all food service in our lanes and lots
- Extending cleaning crew hours
- Sending ongoing communications to team members to follow CDC sanitation guidelines
- Posting signs to remind team members, clients and visitors to wash and sanitize their hands often
- Any team members who feel ill are instructed to not report for work and communicate with their managers.
We recognize that many organizations rely on Manheim services to operate. As a result, we have activated our Business Continuity Plan (BCP) for pandemic situations. The plan’s purpose is to ensure the continuation of services and to establish ongoing communications between key stakeholders as circumstances evolve. As part of our BCP, we are in contact with critical third-parties to verify their ability to provide continued support. Should you have any questions or concerns, please reach out to your Manheim representative or visit MyManheim.com/COVID-19.
As the situation continues to evolve, I want you to know that our team is prepared to address COVID-19 developments as they arise. I am very grateful and humbled by the dedication of our team members, the loyalty of our clients and the support of our local communities.