TORRANCE, Calif. – The publishers of Auto Dealer Today have announced the winners of the 2020 Dealers’ Choice Awards. For 16 years, the program has recognized the industry’s best vendors, suppliers, and finance partners by asking dealers and dealership personnel to complete a 35-category online survey.
Congratulations to this year’s winners, your hard work and superior service has made a valuable impact on those you do business with.
Readers of Auto Dealer Today, F&I and Showroom and Agent Entrepreneur were asked to manually enter their provider’s company name in at least five categories, then score that provider on quality, value, customer service, and whether they would recommend them to another dealer.
The top three companies that exceeded each category’s average score were awarded first-place Diamond, second-place Platinum, and third-place Gold honors.
“The votes are in and the industry has spoken,” said David Gesualdo, group publisher and editorial director of Bobit Business Media’s Dealer Group. “Congratulations to this year’s winners, your hard work and superior service has made a valuable impact on those you do business with.”
The winners of the 2020 Dealers’ Choice Awards are:
New Vehicle Leads:
Diamond: Dealer.com
Platinum: Cars.com
Gold: Autotrader
Used Vehicle Leads:
Diamond: Autotrader
Platinum: Cars.com
Gold: CarsDirect
Special Finance Leads:
Diamond: Auto Credit Express
Platinum: CarsDirect
Digital Marketing:
Diamond: Dealer.com
Platinum: Digital Air Strike
Gold: Elead
Digital Sales and F&I:
Diamond: AutoFi
Platinum: Darwin Automotive
Gold: Axiom
Website:
Diamond: Dealer.com
Platinum: eBizAutos
Gold: Dealer eProcess
Mobile Media:
Diamond: Dealer.com
Platinum: eBizAutos
Gold: Dealer Synergy
Social Media Management:
Diamond: Digital Air Strike
Platinum: Ally
Gold: Naked Lime
Reputation Management:
Diamond: Digital Air Strike
Platinum: Dominion Dealer Solutions
Gold: DMEautomotive
Direct Mail:
Diamond: ProMax
Platinum: Strategic Marketing
Gold: Action Integrated Marketing
Virtual BDC:
Diamond: Elead
Platinum: Dealer’s Greatest Assets
Gold: AllCall
Inventory Management:
Diamond: vAuto
Platinum: DealerSocket
Gold: MAX Digital
Hiring and Recruitment:
Diamond: GSFSGroup
Platinum: AutoPeople
Gold: AutoCareersOnline
Sales Training:
Diamond: American Financial and Automotive Services
Platinum: Joe Verde Sales & Management Training
Gold: The Cardone Group
F&I Training:
Diamond: United Development Systems (UDS)
Platinum: American Financial and Automotive Services
Gold: GSFSGroup
F&I Product Training:
Diamond: RoadVantage
Platinum: American Financial and Automotive Services
Gold: JM&A
Special Finance Training:
Diamond: American Financial and Automotive Services
Platinum: DealerStrong
Gold: NCM Associates
Compliance Training:
Diamond: American Financial and Automotive Services
Platinum: United Development Systems (UDS)
Gold: Automotive Compliance Education/Mosaic Compliance Services
Service Training:
Diamond: American Financial and Automotive Services
Platinum: DealerPRO
Gold: The Cardone Group
Service Retention:
Diamond: Maximus Auto Group
Platinum: SAVY
Gold: Helion Technologies
F&I Products:
Diamond: RoadVantage
Platinum: National Auto Care
Gold: ECP (Entire Car Protection)
Service Contract:
Diamond: CNA National
Platinum: AUL Corp.
Gold: GSFSGroup
Service Contract Reinsurance:
Diamond: CNA National
Platinum: Portfolio
Gold: SouthwestRe
F&I Desking Software:
Diamond: Dealertrack
Platinum: CDK Global
Gold: Reynolds and Reynolds
F&I Technology:
Diamond: Darwin Automotive
Platinum: The Impact Group
Gold: StoneEagle F&I
CRM:
Diamond: ProMax
Platinum: Elead
Gold: Reynolds and Reynolds
DMS:
Diamond: Dealertrack
Platinum: CDK Global
Gold: Reynolds and Reynolds
Data Mining:
Diamond: Elead
Platinum: Dominion Dealer Solutions
Gold: AutoAlert
Online Auction:
Diamond: Ally SmartAuction
Platinum: eBayMotors
Gold: Manheim
Traditional Auction:
Diamond: ADESA
Platinum: Manheim
Gold: America’s Auto Auction
Prime Captive Finance Company:
Diamond: GM Financial
Platinum: Ford Credit
Gold: TD Auto Finance
Prime Non-Captive Finance Company:
Diamond: Ally
Platinum: Capital One
Gold: Wells Fargo
Subprime Finance Company:
Diamond: Capital One
Platinum: Regional Acceptance
Gold: Credit Acceptance
Biweekly Payments:
Diamond: US Equity Advantage
Platinum: SMART Payment Plan
Gold: PriorityPay Plus
F&I Financing:
Diamond: PayLink
Platinum: Line\5
Gold: Universal Lenders
