PARK RIDGE, Ill. – PCMI has integrated with BerkOne, a leading provider within the content and process automation industry. This partnership comes in conjunction with PCMI’s announcement of its new Notification Center Module within their Policy Claim and Reporting Solutions™ (PCRS) platform. While this new module has the ability to send automated emails and text notifications, there is still a need for administrators to send physical mail due to compliance standards. This partnership fulfills that need – administrators can set event-based triggers for when a letter needs to be sent, and BerkOne’s facilities will automatically print, mail, and reconcile the materials once that trigger is activated.
PCMI and BerkOne have already seen success with deploying this integration and we look forward to rolling this out to additional customers to help reduce their costs.
Because of this partnership, no additional action is required on the administrator’s behalf during the printing and mailing process. They are able to focus on their core marketing and sales opportunities while enjoying reduced overhead costs. This integration also enables customers to see when their letter was sent within their PCRS account, further helping administrators document their compliance.
“We partnered with PCMI to further automate administration, improve customer satisfaction with automated correspondence, and provide a framework for administrators to document compliance – all at a lower cost by taking advantage of our facilities and team. We’re impressed with PCMI’s integrated software solutions for its clients, and we’re thrilled about our partnership.” – Tom Tripodi, Vice President, BerkOne.
“PCMI and BerkOne have already seen success with deploying this integration and we look forward to rolling this out to additional customers to help reduce their costs. We’re excited about this integration because it symbolizes our continued dedication to digitizing our customers’ most important processes, helping them save time while maintaining their compliance. We believe that automated letters are only the beginning; we plan on bringing additional functionalities such as this to our customers by utilizing our partnership with BerkOne.” – Mark Nagelvoort, President & CEO, PCMI