Service Drive Business Brisk
January volume and revenue up over December despite rough winter.
Service revenue alone rose 3.3% month-over-month. That’s up about 40% over the prepandemic level due largely to inflation.
IMAGE: Pexels/Andrea Piacquadio
Dealership service business ticked up in January, and revenue rose year-over-year though volume was off from a year earlier.
The month-over-month volume increase was about 3% but down a little over 1% year-over-year to an index reading of 82.4, Cox Automotive said.
The monthly uptick happened despite a harsh winter, Director of Product Consulting Skyler Chadwick pointed out.
“This is good news for dealership service departments as they continue to drive significant profit through fixed operations.”
Meanwhile, revenue alone rose 3.3% month-over-month and 4.3% year-over-year for a repair order index reading of 137.7. That’s up about 40% over the prepandemic level due largely to inflation, Cox said.
More Fixed Ops
Extreme Temps Hinder EV Efficiency
American consumers might be happy to know that their preferred hybrids are slightly less impacted by extreme temperatures than fully electric vehicles, according to a new study.
Read More →
Ban on Air Bag Inflators by Chinese Maker Proposed
NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
Read More →
Fix It Forward Program Helps Man Regain Mobility
Albuquerque consumer who suffered a life-changing injury regains the use of his vehicle after Fiesta Volkswagen's service team shared his story with DOWC Cares.
Read More →
ASE Connects Partners With Worldpac to Build Technician Numbers
The collaboration is intended to help auto dealerships, automakers and after-market shops further develop the technician pipeline.
Read More →
Not as Tickled With Tires
U.S. consumers are finding less satisfaction with the rubber that meets their roads, though their loyalty to tire brands has lately inched up.
Read More →
Auto Recalls Sank Last Year
2025 Sedgwick data indicate that the number of vehicles affected fell to its lowest point in more than a decade.
Read More →
ASE Winter Registration Now Open
The deadline to register for the industry standard certification testing is March 31.
Read More →
U.S. Drivers Overdue for Major Services
Data shows dealers have ample opportunity ahead of the holiday travel season.
Read More →
Auto Dealers Losing Service Customers
Study finds that though overall service drive revenue is up, loyalty is eroding
Read More →
Jeeps Can Catch Fire
Hundreds of thousands recalled, some for second time, to address battery flaw
Read More →