auto dealer in black and red logo
MenuMENU
SearchSEARCH

CDK Makes Limited DMS Restoration Live

It says it plans to incorporate more dealers after the initial test group is on the system.

June 26, 2024
CDK Makes Limited DMS Restoration Live

CDK is meanwhile offering commonly used documents and forms to dealerships.

Credit:

Pexels/Andrew Neel

1 min to read


A week after CDK Global's dealer software systems went down following two cyberattacks, the company says it's made a limited dealer-management system restoration for a test group of dealerships as it works to incorporate other stores.

"We are also actively working to bring live additional applications—including our Customer Relationship Management (CRM) and Service solutions—and our Customer Care channels," CDK said in a statement.

The company said it has meanwhile established what it calls a "dealer resource center" to provide dealers with frequently used documents and forms for sales and service departments.

"We understand and share the urgency for our customers to get back to business as usual, and we will continue providing updates as more information is available," said company representative Lisa Finney.

The shutdown, the second of two on June 19, has affected thousands of dealers, many of whom have been making do with handwritten document processing as they wait for CDK to restore its software systems. One industry forecast of June new-vehicle sales said the outage has even curtailed deliveries for the month.

 

 

 

More Digital

Auto Dealer Today, Dealer Debrief, 08/13/2026, with Lauren Lawrence
Digitalby Lauren LawrenceAugust 13, 2026

Dealer Debrief: AI is Judging Your Website

In this week's debrief, host Lauren Lawrence talks about the importance of optimizing your website for AI-powered search as well as SEO.

Read More →
Photo of digital tablet sitting on surface with a Google webpage on screen and a coffee cup beside it
DigitalAugust 1, 2026

Your Dealership Is Being Judged by AI Search

Car shoppers are asking the tools where to buy, service and trade. The question is whether your dealership is showing up as the answer.

Read More →
Headshot photo of Cox Automotive executive Derek Hansen
Digitalby StaffJune 22, 2026

Cox Automotive Tool to Streamline Dealership Workflows

The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.

Read More →
Ad Loading...
Photo of computer keyboard with a inkpen resting in front of it on the top of a desk
Digitalby StaffJune 22, 2026

DAS Technology Earns Multiple Industry Honors

The company's Power AI Search was recognized for automotive artificial intelligence as .

Read More →
Modern Data Strategy infographic
Digitalby Lauren LawrenceJune 19, 2026

Reduce Fragmentation, Connect Customer Data

Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.

Read More →
Auto Dealer Today, Dealer Debrief, 06/18/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 18, 2026

Dealer Debrief: Service Tech Recognition

In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/11/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 15, 2026

Dealer Debrief: Manufacturing Meets Demand

In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.

Read More →
Photo of red Tesla car parked outside of building
Digitalby Hannah MitchellJune 12, 2026

Trust of Autonomous Cars Not Automatic

A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.

Read More →
Auto Dealer Today, Dealer Debrief, 06/04/2026 with Lauren Lawrence
Digitalby Lauren LawrenceJune 4, 2026

Dealer Debrief: New Technician Credential & Vehicles for Change

In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 05/28/2026, with Lauren Lawrence
Digitalby Lauren LawrenceMay 28, 2026

Dealer Debrief: Dealer's Choice Awards

In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.

Read More →