auto dealer in black and red logo
MenuMENU
SearchSEARCH

Over a Million Vehicles Recalled

Fords, Lincolns have software flaw that can scuttle rear-view camera.

May 28, 2025
Over a Million Vehicles Recalled

Ford plans an accessory protocol interface module software update to eliminate the defect.

Credit:

Ford

1 min to read


Ford recalled 1.1 million vehicles due to a software flaw that can cause the rear-view video camera to malfunction.

The issue, which affects nearly 20 Ford and Lincoln brands, will be remedied either at dealers or by over-the-air software updates.

Ford says all of the recalled vehicles have the defect, which can cause the rear-view camera to delay, freeze or fail to display images while the vehicle is in reverse gear, posing crash risk.

Affected vehicles are certain of the: 

  • 2021 to 2023 Mach-E and Nautilus

  • 2021 to 2024 Bronco, Edge and F-150 

  • 2022 to 2024 Expedition, Navigator

  • 2022 to 2025 Transit

  • 2023 and 2024 Corsair, Escape, F-250, F-350, F-450, F-550 and F-600

  • 2024 Mustang and Ranger

The National Highway Traffic Safety Administration contacted Ford about the issue in January after getting dozens of consumer complaints. 

Ford investigated, determined a software issue was causing the problem, and identified the various models affected. It told the regulator it’s aware of one allegation of a minor crash related to the issue with no injuries.

Ford is scheduled to mail interim recall notices to owners on June 16, followed by a second notice after the remedy is ready for application, estimated to be in the third quarter.

 

More Fixed Ops

Auto Dealer Today, Dealer Debrief, 10/16/2026, with Lauren Lawrence
Fixed Ops•by Lauren Lawrence•October 16, 2026

The Fixed Ops Blind Spot | Dealer Debrief

Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?

Read More →
pair of hands holding tools working on a vehicle under the hood
Fixed Ops•by Lauren Lawrence•October 9, 2026

The Fixed Ops Blind Spot

Customer-pay repair orders are profitability drivers for service departments, but many dealerships don't know how much of their business goes to them.

Read More →
White backlit BRZ sitting in front of mechanic.
Fixed Ops•by Staff•October 8, 2026

ASE Invites Service Centers to Benchmark Performance

ASE Connects is gathering the data for its quarterly service snapshot report, which provides a comparison of service drives across the country.

Read More →
Ad Loading...
Mechanic holding digital device over an open vehicle engine
Fixed Ops•by Hannah Mitchell•October 2, 2026

More Cars Recalled in First Half

The six months that kicked off the year saw an extended surge of the number of vehicles recalled, electrical issues leading the way again.

Read More →
Mechanic's hand picking through a toolbox
Fixed Ops•by Staff•August 25, 2026

California Dealer Group Foundation Partners With ASE

CNCDA Foundation and ASE Connects collaboration is intended to build California's automotive technician workforce.

Read More →
Auto Dealer Today, Dealer Debrief, 08/19/2026, with Lauren Lawrence
Fixed Ops•by Lauren Lawrence•August 20, 2026

Dealer Debrief: Fixed-Ops Opportunities

In this week's debrief, host Lauren Lawrence discusses maximizing your dealership's profitability with a focus on fixed operations.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 07/23/2026, with Lauren Lawrence
Fixed Ops•by Lauren Lawrence•July 24, 2026

Dealer Debrief: Technician Apprenticeships

In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.

Read More →
Photo of metal tools on a surface
Fixed Ops•by Staff•July 2, 2026

ASE Acquires WrenchWay

The auto technician certification nonprofit said the deal expands its role in workforce-development and support for current and future service professionals.

Read More →
Photo of tire on white car
Fixed Ops•by Staff•June 29, 2026

TraXtion Introduces TireSpec Website Solution

The company says the offering enables consumers to snap a photo of their tire with a smartphone and receive an instant replacement quote, capturing 90% of tire shoppers who start their shopping online.

Read More →
Ad Loading...
Photo of white SUV in garage with graphic explaining car photo process
Fixed Ops•by Staff•June 15, 2026

UVeye Launches Same-Day Vehicle Listings for Car Dealers

New 'Scan to Sold' offering turns the service lane into a website-ready merchandising photo booth designed to help dealerships reduce turnaround time from days to minutes.

Read More →