auto dealer in black and red logo
MenuMENU
SearchSEARCH

Arbitration Agreements Can be Helpful in Class Action Lawsuits

The best first line of defense against class action suits is the practice of requiring consumers to sign mandatory arbitration agreements as part of the car purchase and finance transactions they enter into. Attorney Thomas Hudson provides an example of how the use of arbitration agreements saved the day when the class action lawyers came calling.

December 26, 2011
3 min to read


The Consumer Financial Protection Bureau is a little over a year old, and the Federal Trade Commission’s new auto dealer task force is beginning to flex its muscles, but dealers and auto finance companies have yet to face any real heat from Washington. The biggest legal risk to the industry at the moment is still the class action lawsuit, which in the hands of a skilled plaintiffs’ lawyer, can still ruin your entire day.

I’ve been advising dealers for years that the best first line of defense against class action suits is the practice of requiring consumers to sign mandatory arbitration agreements as part of the car purchase and finance transactions they enter into. The use of arbitration agreements will not ensure victory when the class action lawyers come calling, but there is little downside to using them. And they can occasionally save the day. Here’s an example.

Ad Loading...

Stephen Aho bought a vehicle from a dealer which he financed under a retail installment contract. The dealer subsequently assigned Aho’s contract to AmeriCredit Financial Services, Inc.

Aho defaulted on the contract, and AmeriCredit repossessed his vehicle. AmeriCredit sent Aho a post-repossession reinstatement notice that, Aho alleged, did not comply with the requirements of California’s Automobile Sales Finance Act (CASFA).

Aho filed a class action complaint against AmeriCredit, alleging a violation of the CASFA. Aho moved to certify a class because AmeriCredit allegedly used the same standard and allegedly defective form of post-repossession reinstatement notice for all proposed class members (the use of standard forms is frequently the basis for asserting class status).

The U.S. District Court for the Southern District of California agreed that Aho satisfied the prerequisites for class certification for some class members, including numerosity (are there enough people to make up a class?), commonality (are the claims of those people alike?), typicality (is the “named” plaintiff’s claim typical of the other proposed class members?), and adequacy of representation (will the named plaintiff do a good job in asserting the rights of the class?). However, the court did agree with AmeriCredit that Aho’s claims were not typical of the proposed members of the class who were parties to a retail installment contract that included an arbitration clause.

So, in this instance, the presence of an arbitration agreement in the retail installment sales contract or as part of the deal package did not make the class action lawsuit go away. It did, however, reduce the size of the proposed class by eliminating from the class those proposed members of the class who had entered into arbitration agreements. That, in turn, will usually reduce the size of any settlement agreed upon by the parties or, if the matter proceeds to trial, the size of any damages award.

Ad Loading...

Sales finance companies often ask whether they should insist that all deals they buy have arbitration agreements as part of the deal package. This case offers a good reason to answer that question in the affirmative.

Vol. 8, Issue 10 

Subscribe to Our Newsletter

More Dealer Ops

Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
Ad Loading...
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 7, 2025

Own Your Missteps

We all mess up from time to time, but it’s how we address the mistakes that really matters.

Read More →
Jennifer Rappaport, CEO of EFG Companies, stands in a conference room wearing a bright pink suit, with the EFG logo visible on the wall behind her.
Dealer Opsby StaffAugust 1, 2025

Top Questions From Dealers Reflect State of Industry

EFG Cos. says challenging times demand sound counsel during second half of 2025.

Read More →
Dealer Opsby StaffJune 18, 2025

TSD Mobility, Canopy Connect Partner to Ease Insurance Verification

The new integration is intended to bring streamlined functionality to rental agents and dealerships.

Read More →
Ad Loading...
F&Iby StaffApril 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Read More →