auto dealer in black and red logo
MenuMENU
SearchSEARCH

Facebook Ups the Ante

The editor says he’d push the “Like” button on a new feature Facebook is testing. In fact, he believes it could change the face of social media marketing.

by Gregory Arroyo
May 1, 2013
Facebook Ups the Ante
4 min to read


As a member of the forgotten generation, otherwise known as Gen X, I can’t help but rub it in the face of my Gen Y colleagues when my Gen Y knowledge trumps theirs. Truth is, I just want to know what it’s like to be part of a generation that just about every marketer is clamoring for.

Well, my Senior Editor Stephanie Forshee was kind enough to overlook my ribbing and let me into her Gen Y world. Apparently, one of her Facebook insiders signed her up to test a new feature I think will revolutionize how we view the social media site. I know because she invited me to try it as well.

Ad Loading...

The feature is called Graph Search. A Facebook page dedicated to the feature (which you can find through a quick Google search) includes a video of Facebook Founder Mark Zuckerberg describing it as one of the new pillars of the social media site — Timeline and News Feed being the others.

The video also includes interviews with the site’s product and engineering team. Most of them talk about how Graph Search will help site users find photos they liked, as well as friends in a particular city.

Then there’s Lars Rasmussen, an engineering director for Facebook. In the video he describes his search for a dentist. He had a toothache and was new to the area. So he gave Graph Search a try. “Looking up dentists that my friends liked was really awesome,” he says into the camera. 

“In the past, Facebook has really been primarily about mapping and staying in touch with people you already know,” he continues. “Now we’re building a product that can also be used to find people you know, people with common interests or who you want to work with.”

That last part of the quote is what I wanted to talk about. See, what Facebook has essentially created is a search engine that takes you outside of your social ecosystem to find things, people, places or whatever you’re looking for. It’s a journalist’s dream.

Ad Loading...

I can throw “car dealerships in New York” in Graph Search and Facebook will provide me with a list of dealerships located there. Even more exciting, I can also see if any of my industry friends are fans of those dealership pages, which allows me to get a second opinion on a dealership before I profile it. 

For instance, I can see that sales trainer Jim Ziegler “Likes” Westbury (New York) Toyota’s page, which means I can pop off a private message to ask “Da Man” if he can tell me anything about the dealership. Then there’s Acura of Westchester, which shows me that compliance contributor Jim Radogna and sales consultant Bobby Compton are fans of that store’s page.

Now imagine this feature in the hands of car buyers.

Zuckerberg says in the video that Facebook will continue to perfect Graph Search. For instance, there are no star ratings for car dealerships right now, but one of my colleague’s other social media sources said Facebook has been quietly collecting them. As of press time, only restaurants, games and some other business categories had star ratings.

That’s kind of cool and scary at the same time, right? And isn’t it interesting how Facebook is launching a search engine while Google is trying to become more social. Hmm, ponder that for a second.

Ad Loading...

So, what’s the bad news? Well, it looks like Facebook has finally figured out that there’s no such thing as a free lunch. According to our insiders, if you want to be seen on Facebook going forward, you’re going to have to pay to play. Maybe that’s why only 16 percent of your followers are seeing the things you post on your dealership’s Facebook page. We got that stat from Digital Air Strike, by the way. 

The culprit is Facebook’s setting for its News Feed, which defaults to “Top Stories” rather than “Recent News.” So, your fans aren’t seeing your posts unless they engage your page on a regular basis.

One other thing, you know those contests you like running on Facebook? Well, the site isn’t going to allow those anymore unless you get its approval. At least that’s what we’re hearing. 

I guess the assumption that Gen Y’ers just don’t get it is wrong. They do get it, and they’re going to make us pay to get it as well. It’s an exciting time, folks, but you better get your stores geared up and your checkbooks handy, because the digital world is about to change yet again.

Subscribe to Our Newsletter

More Digital

Headshot photo of Cox Automotive executive Derek Hansen
Digitalby StaffJune 22, 2026

Cox Automotive Tool to Streamline Dealership Workflows

The new Navigator offering is designed to work for dealers across the company's technology solutions for time savings and more.

Read More →
Photo of computer keyboard with a inkpen resting in front of it on the top of a desk
Digitalby StaffJune 22, 2026

DAS Technology Earns Multiple Industry Honors

The company's Power AI Search was recognized for automotive artificial intelligence as .

Read More →
Modern Data Strategy infographic
Digitalby Lauren LawrenceJune 19, 2026

Reduce Fragmentation, Connect Customer Data

Automotive dealerships have the opportunity to reach more consumers by putting their customer data into a unified system, according to a new report.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/18/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 18, 2026

Dealer Debrief: Service Tech Recognition

In this week's debrief, host Lauren Lawrence covers a change to Automotive Service Professionals Month, a dealership acquisition, and a new Lexus rooftop!

Read More →
Auto Dealer Today, Dealer Debrief, 06/11/2026, with Lauren Lawrence
Digitalby Lauren LawrenceJune 15, 2026

Dealer Debrief: Manufacturing Meets Demand

In this week's debrief, host Lauren Lawrence covers shifting strategies in the U.S. auto industry and how they reflect the current consumer demand.

Read More →
Photo of red Tesla car parked outside of building
Digitalby Hannah MitchellJune 12, 2026

Trust of Autonomous Cars Not Automatic

A poll of U.S. consumers finds more awareness of the technology but no movement when it comes to relying on it for transportation.

Read More →
Ad Loading...
Auto Dealer Today, Dealer Debrief, 06/04/2026 with Lauren Lawrence
Digitalby Lauren LawrenceJune 4, 2026

Dealer Debrief: New Technician Credential & Vehicles for Change

In this week's debrief, host Lauren Lawrence covers a new ADAS technician credential that is in the works and a partnership between NADA and Vehicles for Change.

Read More →
Auto Dealer Today, Dealer Debrief, 05/28/2026, with Lauren Lawrence
Digitalby Lauren LawrenceMay 28, 2026

Dealer Debrief: Dealer's Choice Awards

In this week's debrief, host Lauren Lawrence covers reinsurance, IIHS safety picks, and voting for the 2026 Dealers' Choice Awards.

Read More →
Man smiling at camera.
Digitalby StaffMay 18, 2026

JD Power Launches F&I Performance, ID Verification Tools

The resources are the first two offerings by the company's new Dealer Solutions division, which is being led by auto industry veteran Doug Betts.

Read More →
Ad Loading...
Photo of Buick Envista moving down road flanked by trees
Digitalby Hannah MitchellMay 8, 2026

Advanced Safety Features Make a Difference

GM says research shows such technologies have made real inroads in reducing the rate of U.S. collisions as it aims for crash-free roads.

Read More →