auto dealer in black and red logo
MenuMENU
SearchSEARCH

No Good Deed Goes Unpunished

Subprime loan programs with automatic interest-rate reductions are great for both dealers and their customers, but could run afoul of TILA standards.

August 1, 2013
No Good Deed Goes Unpunished

Thomas B. Hudson is a partner in the law firm of Hudson Cook LLP.

4 min to read


From time to time, an excited client will call with a subprime lending program idea that he believes is the best thing since sliced bread. I’ve heard several variations on such a proposal, but I think the basic program would really have an edge in the marketplace.

Here’s the idea: A bad credit customer who pays as agreed for a specified period gets a rate break. What could be fairer? Wouldn’t such a program make the regulators, including the Consumer Financial Protection Bureau (CFPB), smile?

Ad Loading...

The program would award subprime customers who meet their payment obligations with a “step down” to increasingly lower finance charge rates. As an example, a customer whose credit warranted an initial rate of 24 percent APR and who made his or her first six payments on time might see the APR drop to 22 percent. Six more timely payments and the rate might drop to 20 percent, then to 18 percent, and so on. We’ll call it the “Good Repayment Incentive Program,” or “GRIP.”

There’s a lot to like about a GRIP. Customers are rewarded with favorable rates for timely payment, and the program should deter the occasional refinancing that results when a customer’s credit rating improves and the customer is able to find a lower rate for his or her car financing. Such a program should also gain a public relations benefit for the company offering it. After all, what could be fairer than rewarding realworld payment performance? A good deed!

But, as the adage goes, no good deed goes unpunished, and this one’s no different. The punishment, in this case, comes from a combination of the federal Truth in Lending Act (TILA) and state and federal prohibitions against unfair and deceptive acts and practices (UDAP). I would be concerned that no matter how well-intentioned, a GRIP’s structure might leave it vulnerable to attack.

My concerns arise from the treatment such a program would receive under the TILA and the potential for allegations of creditor abuse that might arise from that treatment. Under the TILA, federal disclosures are based on the contract between the parties, and creditors are permitted to make the assumption that the obligor will make all of his or her payments on time. In a GRIP, a creditor would assume that the customer would make every payment on time, and would disclose not a 24 percent APR, but a “blended” APR that would reflect the drop in the APR rate over time due to the assumed timely payments. That disclosure would be accurate for the customer who actually paid on time and qualified for progressively lower rates, but not, in retrospect, for the customer who doesn’t.

I believe this method of disclosure would be perfectly acceptable under federal dis- closure laws, but I shudder to think about how regulators and consumer interest groups would react. These folks would imme- diately spot the possibility for abuse in such a program.

Ad Loading...

A creditor offering such a program would make the TILA disclosures correctly, showing a blended rate reflecting the contractual agreement between the parties. The fly in the soup, though, is that, perhaps, only a small percentage of customers — those who actually made every payment on time — would ultimately end up paying the disclosed blended rate. If you assume that a significant number of subprime customers will be late now and again, then the lower, disclosed rate could be argued to be illusory, perhaps even fraudulent, or a violation of state UDAP laws.

Is there a way to fix these problems and save a program that would so obviously benefit consumers? Perhaps, but the fix would not be an easy one.

A creditor offering such a program would make the TILA disclosures correctly, showing a blended rate reflecting the 

One approach would be to change TILA and Reg. Z to specifically provide for these programs. Perhaps the consumer could be given two disclosure statements — one showing the application of the original APR and the other disclosing the blended APR. If the regulator could be persuaded that the creditor was willing to make prominent disclosures alerting the customer that the disclosed rates would apply only to perfect payment records, the regulator just might back a GRIP. Sadly, amendments like these take a long time to put in place.

The potential issues with such a program are not limited to the federal disclosure rules and potential state and federal UDAP claims. There might be other state law problems, as well.

Ad Loading...

Your state might prohibit varying rates or treat the fail- ure to step down the rate as a prohibited late or delinquency charge under state law. The rate reduction might be deemed to be a “refinancing” under state law requiring certain disclo- sures.

So perhaps you decide that the benefits outweigh the risks. Before you implement it, you need to have a good long talk with your friendly compliance lawyer and make sure you’ve done your homework before you get a GRIP.

Subscribe to Our Newsletter

More Dealer Ops

Closeup of white car's headlight, front end
Dealer Opsby Hannah MitchellApril 17, 2026

Used Autos Supply Dwindles

The March shopping surge, despite high prices, cut into inventory by the most since the thick of the pandemic, Cox Automotive analysts calculated.

Read More →
hands making protective frame over red car, Risk Reality Check, Be Proactive, Auto Dealer Today logo
DigitalApril 1, 2026

Managing Risk Effectively Through Changing Times

The variables influencing risk pricing have changed significantly over the past five years. Being proactive and responsive to emerging trends is not optional but essential.

Read More →
Car key, stacks of coins, and a paper car cutout with AutoPayPlus logo, representing auto financing, loan terms, and vehicle affordability trends.
Dealer Opsby StaffMarch 31, 2026

Survey Reveals What Won't Fix What's Breaking Car Sales

AutoPayPlus says extra-long auto loans are trapping consumers and threatening the dealer trade-in cycle, and that the industry is leveraging the wrong tools to combat high MSRPs.

Read More →
Ad Loading...
Headshots of two male executives
Dealer Opsby StaffMarch 24, 2026

IA American Appoints Two Execs

Senior vice presidents of the company's agent and dealer channels chosen to support general agents and help auto dealers with sales and performance.

Read More →
Dealer Opsby StaffSeptember 8, 2025

Cox Automotive Acquires Inspection Firm

Full ownership of Alliance Inspection Management, or AiM, meant to unlock growth for Manheim inspection capabilities

Read More →
Dealer Opsby StaffAugust 26, 2025

Assurant Expands Partnership With Holman

Extended collaboration delivers training, products and performance development to 30 newly acquired Holman dealerships

Read More →
Ad Loading...
Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Ad Loading...
Graphic for July 15, 2025 webinar “Driving Directions to Your Secure Auto Destination,” listing vehicle theft, vandalism, insurance losses, and other security risks with a laptop meeting image.
Dealer Opsby StaffAugust 14, 2025

Webinar Gives Driving Directions for Vehicle Security

Free on-demand session shares solutions for securing vehicle storage and parking facilities.

Read More →