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George Grubbs III’s Infiniti dealership is smack in the middle of a major roadwork zone, but he refuses to let the project create detours between him and his customers.
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The magazine’s ninth annual Dealers’ Choice Awards featured a tough competition between old favorites and new winners — as well as several brand new categories.
Read More →The FTC's actions against a Georgia dealership offer several lessons for dealers who utilize P2P networks.
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Dekendrick Woodard is an Internet sales manager who’s rolling about 28 vehicles per month, and he’s the No. 1 sales producer at Holt Chrysler Jeep Dodge in Arlington, Texas.
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The magazine’s legal eagle doesn’t know where the CFPB is going with its recent actions regarding dealer participation, but there’s one thing he knows for sure.
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Taking a customer-first approach to the buy-here, pay-here business can minimize your repossessions and encourage repeat and referral business.
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Unfunded deals make life difficult for you, your finance companies and your customers. Our special finance expert lays out a foolproof process for quicker funding.
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Taking your parts and accessories department online can bring in business from all over the country, but there are several key issues to consider...
Read More →Daryl Tabor looks at how prepaid maintenance plans and courtesy service packages are driving service retention at dealerships.
Read More →Still skeptical about investing in social media? Get started by encouraging positive reviews and more search engine returns.
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