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Training•by Greg Goebel•May 1, 2013

Process Breakdown

Setting up a process to handle subprime customers takes a serious commitment starts with the dealer and extends all the way through the store.

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Digital•by Michael Cassinelli•May 1, 2013

The Google Effect

Google has definitely become a key sales tool for the people manning the front end, but it hasn’t been too kind to the F&I office.

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Digital•by David Keller, CPA, CFE•May 1, 2013

Volume Vs. Gross

The magazine’s resident accounting expert lays out the key considerations for those who wish to become volume-unit dealers.

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Digital•by Gregory Arroyo•May 1, 2013

Removing The Roadblocks

Why do marketers keep talking about the future of auto retailing when there are old issues that have yet to be resolved?

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Digital•by Gregory Arroyo•May 1, 2013

Facebook Ups the Ante

The editor says he’d push the “Like” button on a new feature Facebook is testing. In fact, he believes it could change the face of social media marketing.

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Dealer Ops•by Courtney Cole•May 1, 2013

Fundamentally Sound: Don't Forget the Sales Basics

Technology can’t change the game on its own. To remain profitable, dealers still have to be focused on the fundamentals.

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Compliance•by David Keller, CPA, CFE•April 23, 2013

6 Reasons for a Parts Inspection

Inspecting your parts department will tell you where your inventory — and your money — is going. The magazine’s resident accounting expert shows you what to look for.

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Fixed Ops•by Paul Chavez•April 23, 2013

Profit Booster: Tapping the Specialty Equipment Market

Tapping the $30 million specialty equipment market is no easy task, but two dealers say it’s not impossible. They open up their playbooks to making accessory sales a profitable venture.

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Dealer Ops•by George Nenni•April 16, 2013

Pinterest Continues to Interest

Pinterest is proving to be business-friendly. It recently rolled out a new tool to help businesses measure the effectiveness of their activities on the social media site. Our digital marketing expert offers his thoughts.

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Dealer Ops•by Greg Wells•April 8, 2013

Battle of the Inbox

The magazine’s business development expert says to burn those e-mail templates, then lays out 10 steps to making your e-mail stand out.

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