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Digital•by Paul Potratz•March 5, 2012

What Does Your Dealership Smell Like?

Using an aroma in a showroom can create an impression with a shopper and can in fact create an emotional connection. Advertising and Marketing Expert Paul Potratz discusses the merits of scent marketing.

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Dealer Ops•by Greg Goebel•March 1, 2012

Excel in Credit Tiers 3 and 4

The toughest deals to put together are those for special finance customers in Credit Tiers 3 and 4. Special Finance Expert Greg Goebel discusses the importance of having the right inventory to make those deals work.

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Dealer Ops•by Nicole Munro•February 29, 2012

Motor Vehicle Leases and the Military

Attorneys Nicole Munro and Peter Cockrell of Hudson Cook discuss the Servicemembers Civil Relief Act (SCRA) as it pertains to leasing vehicles to military servicemembers or dependents of military servicemembers.

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Digital•by Jennifer Murphy Bloodworth•February 28, 2012

Top 5 Web Analytics To Monitor

Technology allows dealers to easily track Web analytics but it’s easy to get overwhelmed. Which analytics are the most important? Dave Winslow, the intelligence chief at Dealer.com, shared with Auto Dealer Monthly the top five Web analytics dealers should monitor.

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Dealer Ops•by ADM•February 23, 2012

Excelling in Today’s Digital World

This year’s Digital Marketing Awards are all about how dealers are creatively using digital marketing to get an edge and stand out from competitors online.

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Dealer Ops•by Tom Hudson•February 21, 2012

Faking Dealership Reviews Online Leads to Trouble

Attorney Tom Hudson discusses an enforcement action against a Florida dealership dealing with, among other things, the dealership’s alleged practice of posting false reviews of the dealership online.

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Dealer Ops•by Kimberly Long•February 16, 2012

Dealers Get Creative with Event Marketing

From beach parties and singing contests to celebrities and exotic animals, anything goes when it comes to event marketing. Here's a look at three dealers who not only achieved good results with their events but also had a lot of fun in the process.

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Dealer Ops•by Gene Daughtry•February 13, 2012

Finding the Customer Who Doesn’t Want To Be Found

Best Ride General Manager Gene Daughtry discusses skip-tracing and reveals the methods he uses to track down customers who don't want to be found.

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Dealer Ops•by Kimberly Long•February 9, 2012

More Than Fun and Games at Charlotte Honda Volkswagen

At Charlotte Honda VW in Port Charlotte, Fla., the dealership received a complete overhaul and a new marketing strategy, and it has since tripled sales.

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Fixed Ops•by Don Reed•February 7, 2012

Increase Fixed Ops Traffic by 20 Percent

By outlining a fixed operations marketing plan with daily, monthly and quarterly plans, industry expert Don Reed explains how dealers can realize a 20-percent increase in fixed operations traffic.

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