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Training•by George Dans•January 18, 2007

Create The Best Team

George Dans - Why is it in the car business, most people don’t work together? Is it the money or the culture? I think its both ...

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Digital•by Rob Chesney•January 16, 2007

Online Options Expand: Dealers Sell Local And National Through Web

Rob Chesney - As Internet sales services continue to grow and improve, many customers, that were previously unreachable, are quickly becoming available online...

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Dealer Ops•by Greg Goebel•January 16, 2007

Change and Grattitude!

We have become the first industry trade journal to publish a digital version of the magazine which not only will allow readers to read the actual magazine online ...

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Fixed Ops•by Mark O'Neil•January 15, 2007

Streamlining The Back End

Mark O'Neil - Increasingly important to dealerships are the back end profits from the sale of aftermarket products...

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Dealer Ops•by Greg Goebel•January 12, 2007

Seeking Mr. / Ms. Right

Greg Goebel - There are really three places to find the individuals that should become your best SF manager candidates ...

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Training•by George Dans•January 10, 2007

The Gross Profit Decision: It Is Yours To Keep Or Give Away

George Dans - What is the secret to holding more gross? You develop people skills, from the desk on down. If your desk has only 3 legs, you probably won’t hold gross ...

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Digital•by Todd Swickard•January 9, 2007

Web Marketing Refresher Crash Course

Todd Swickard - If you haven’t done it lately, go through every page of your Web site. Make sure it is as complete and easy to use as possible...

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Dealer Ops•by Steven Chessin•January 9, 2007

Keep It Simple Stupid

Steven Chessin - Keep It Simple Stupid (KISS) approach, which I’ve never forgotten.Oddly enough, this also happens towork best when considering the Internet sales process...

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Dealer Ops•by David Van Engen•January 8, 2007

Personal Touch Pushes Profit At Braeger Automotive Group

All dealers recognize the importance of retaining customers. However, most dealers simply do not have the metrics in place to know how many are lost.

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Digital•by Jason Ezell•January 5, 2007

Have You Checked Your Internet Specials Lately?

Jason Ezell - Full color, full page and the only text in the ad are the words: “There are no specials available, please check back later.”

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