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Greg Goebel - The bankruptcy reform should benefit special finance sales? In the short term, it certainly stands to reason, yes.
Read More →Greg Goebel - Is it better to have a separate, specialized sub-prime department which handles all SF customers ... Or is it better to have a blended floor where every sales person works with any type of customer ...
Read More →Justin Spath - It’s about the relationships that the staff develops with the customer. Every good sales manager knows that and every good salesperson does it ...
Read More →Jeff Smelley - The key to realizing benefits from training is to apply that training in your daily dealership activity. Managers that have attended seminars should return to the dealership eager to use the information they have learned ...
Read More →Jeff Smelley - In actuality, two to four performance enhancing ideas should be considered a very successful investment in training ...
Read More →Jeff Smelley - Computer system support is a widely varying service ... is your definition the same as your software/hardware provider(s)?
Read More →Jeff Smelley - Training for your admin staff will pay big rewards. Lack of training, for administrative people, leads to heavy turnover, poor information and divisive relations between departments and poor controls on key dealership functions.
Read More →Jeff Smelley - High speed Internet access has made many things available today that were not previously possible. This ability to connect brings valuable remote services to your desktop, but not all methods are equal.
Read More →Jeff Smelley - Look around, inspect the details and find out if your perception is in fact your reality. If you are uncomfortable doing such a reality check, hire a consultant. An independent party will not overlook items due to assumptions or preconceived notions.
Read More →Jeff Smelley - Web-based services and applications can be a real asset to your dealership. Just be aware of that not all services are equal; nor are all license agreements and that there is no such thing as totally secure.
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