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Jeff Smelley - Look around, inspect the details and find out if your perception is in fact your reality. If you are uncomfortable doing such a reality check, hire a consultant. An independent party will not overlook items due to assumptions or preconceived notions.
Read More →Jeff Smelley - Web-based services and applications can be a real asset to your dealership. Just be aware of that not all services are equal; nor are all license agreements and that there is no such thing as totally secure.
Read More →Jeff Smelley - Do you have a backup of your Information Technology (IT) system? Oftentimes, this question is asked too late, after a disaster has already occurred.
Read More →Jeff Smelley - Accounting controls, financial statements and informed planning are not typically comfortable areas for dealers, but they cannot be ignored.
Read More →Jeff Smelley - One of the most confusing decisions a dealership can make is choosing an Internet broadband service. Let’s simplify the decision by looking at price, speed, availability and reliability with respect to your needs.
Read More →John Carroll - Emmert sees his biggest task as company coach, urging his people on to their best performance...
Read More →John Carroll - And maintaining that regional reputation for craft and upscale caring has turned out to be the best CRM tool he has...
Read More →Harlene Doane - Instead of putting large spiffs on ancient units, put an ongoing bonus on aging units.
Read More →Greg Goebel - The lending landscape has certainly become more challenging over the last few months in the Special Finance industry, with lenders’ programs tightening and discounts growing. At the same time, the market of applicants with sub-500s Beacon scores seems to have grown exponentially. Is the sky really finally falling on the Special Finance industry?
Read More →Greg Goebel - A fresh and rejuvenated F&I manager will make up for the few missed opportunities the day or two he was outside the box ...
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