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George Dans - Too many times we assume we know what the customer’s wants and needs are. They come on to the lot and head right to the prettiest vehicle, and we assume that’s what they want ...
Read More →Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...
Read More →Harlene Doane - Without customer interaction, your customers will go elsewhere for service and future sales...
Read More →George Dans - Isn’t it sad to know that there are salespeople out there that don’t have at least 10 great closes to close their customers? Most salespeople only have a couple of closes ...
Read More →George Dans - A floor closer is completely different than a desk manager. You have to have a person who is in the trenches with the salesperson. Could it be a desk manager? Maybe it could be both ...
Read More →Greg Goebel - The reason for this is usually the fact that without knowing your true traffic count, ... you really can’t spend efficiently.
Read More →Harlene Doane - Inviting an outside company to your place of business to assist you with a sales event can be risky business if you don’t do your ...
Read More →You have an abundance of trades that are reliable vehicles; however they don’t fit finance companies you regularly utilize...
Read More →Rent-to-Own can combine credit challenged customers with your inventory and create a new profit center...
Read More →"No customer was going to come to my lot and hold my payments hostage over a repair that they felt they were entitled to.”
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