Jeff Smelley - DMS stands for Dealer Management System ... a system yielding quantifiable, reliable and timely information to the dealer
Read More →Dan Henderson - There is a difference between advertising and marketing. Advertising is used to create awareness where marketing is the selling of goods and products. In the car business we should always be marketing.
Read More →Harlene Doane - Every department, every system, every process in the dealership requires a commitment from the dealer to succeed.
Read More →Darin George - Never forget how you felt when you bought your first car. The emotional intensity level of the customer is at its highest, and how we proceed will determine if we sell the vehicle ...
Read More →Darin George - Never write down the first or second number the customer says because it will give them hope ...
Read More →Darin George - Giving a customer our best price to shop around with can be done by the receptionist or a salesperson with a heart beat ...
Read More →Darin George - There is an old saying in the car business...“the customers that pay more are your best and happiest customers for life”.
Read More →Darin George - Your customers have already made the decision to look and possibly purchase a new vehicle when they enter your dealership...
Read More →Darin George - There is an old saying; the easiest customer to sell to is one that you have already sold to. The sold customer follow-up is the single-most important aspect for long term success of a sales representative and the dealership they work for ...
Read More →Dave Sipus - Our goal is to achieve 100 percent quality turnover at the point of sale. Before defining a quality T.O. ...
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