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Compliance•by Jim Ganther•March 31, 2021

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

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Digital•by Blayne Shell•March 31, 2021

How Businesses Reshaped Their Operations for Customer Service

Through the use of technology, companies are keeping employees safe while maintaining optimal customer experience levels.

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Dealer Ops•by Kate Spatafora•March 30, 2021

F&I in the Fast Lane

The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.

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Compliance•by Robert J. Wilson, Esq.•March 25, 2021

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

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Dealer Ops•by Michelle Bertolini•March 25, 2021

The DOWC: Just the Facts

Though in the marketplace for more than 40 years, the DOWC is not widely well understood, often leading to misrepresentation and inaccurate information about the structural, financial, and tax attributes of this entity type.

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Dealer Ops•by Kate Spatafora•March 24, 2021

New York Strong: Dealers Prove Their Resiliency in the Face of Hardship 

Under the leadership of Mark Schienberg, the Greater New York Automobile Dealers Association has become the largest regional automobile dealer network in the country. 

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Dealer Ops•by Justin Gasman•March 22, 2021

Reframing F&I

Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.

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Dealer Ops•by Kirsten Von Busch•March 18, 2021

Utilizing Vehicle History to Minimize Portfolio Risk

Incorporating vehicle history reports into the lending decisions can help uncover hidden issues with the vehicle and adjust loan terms accordingly. 

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Compliance•by Terrence J. O'Loughlin, J.D., M.B.A.•March 17, 2021

Are There Hidden Dangers at Your Store?

The documents that dealers use every day can be a danger that can be triggered by various contingencies.

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Dealer Ops•by David Finkelstein•March 16, 2021

Car Buyers Are Back, Just Not in the Dealership

In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes. 

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