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Digital•by Moncombu Raju •September 21, 2020

A Much-Needed Alignment for Dealers and OEMs

The best way to counter long-term changes in consumer behavior is by embracing change through innovation.

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Compliance•by Jeremy White•September 16, 2020

Deterring Dealership Crime with Remote Video Surveillance

Keeping your vehicle inventory safe from thieves, vandals, and other criminals is critical, but not all security strategies are equally successful.

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Digital•by Greg Geodakyan•September 15, 2020

Embrace Behavior, Discard Models: How COVID-19 Changes What Data Your Dealership Needs 

It's your time to embrace behavioral data, discard outdated models, and change your data paradigm. Anything less limits a dealership's ability to both survive this crisis and then navigate the recovery on the other side.

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Dealer Ops•by Mary Ann O’Brien•September 10, 2020

Does Your Brand Positioning Ring True with Your Customers?

Brands work hard to form emotional connections with consumers, and brands that haven’t established an authentic identity are paying the price when the statements they make don’t ring true with what their customers think and feel. 

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Dealer Ops•by Karla Friede•September 9, 2020

Automation, Disruption, and Tough Love for the Auto Industry

In order to keep up with a rapidly changing industry, dealers need to find new operating efficiencies and build connections with the communities they serve, if they expect to stay a step ahead of their competitors.

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Compliance•by Terry O'Loughlin•September 9, 2020

Down the Road: Selling Cars Remotely

The coronavirus appears to be driving the automotive industry to selling vehicles remotely, a radical departure from the traditional dealer model. By identifying the issues that dealers need to contemplate, we find some solutions to the new direction we’re heading.

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Training•by Justin B. Gasman•September 8, 2020

Cupcakes and Etch

Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.

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Digital•by Jennifer Reid•September 8, 2020

Instant Verification Technology Helps Dealers and Lenders During COVID-19 

Buying behaviors may change for a growing number of potential car shoppers, many who have lost jobs or been furloughed due to the economic fallout of the pandemic. As more lenders rely on advanced real-time data, they may mitigate risk and put themselves in a better competitive position. 

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Opinion•by Abby Drexler•September 8, 2020

7 Ways Dealerships Have Had to Adjust to the Pandemic

By taking these measures and steps, these dealers have made it possible for customers to continue buying the cars they need.

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Dealer Ops•by Mike Haas, LPN, LPFS•August 28, 2020

The DOWC vs. The CFC

Do not step over dollars to pick up pennies … picking a formation that is not a good fit will cause exit strategy issues and could cost you ownership of the next formation. Take the time to educate yourself on the different reinsurance formations to ensure success now and in the future.

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