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Article

Concept Cars

Concept Cars

These four concept cars were designed to push the boundaries of design, fuel efficiency and utility.

Article

Wanna Buy a Car, Mate?

Wanna Buy a Car, Mate?

After a 10-year nap, Rip Van Cardealer awakens to a future in which dealer pricing, financing and reserve are a thing of the past.

Article

Running Up the Score

Dealers take pride in high CSI scores, and rightfully so. But the attitude your salespeople...

Focusing on CSI scores leads dealers to forget that potential customers who are turned away from your store will never fill out a survey.

Article

Data Games

NADA 2014 brought the battles and brinksmanship over big data into sharp focus.

Article

Data Drives Profits

Data Drives Profits

Utilize your DMS’s built-in reporting capabilities to efficiently manage inventory, sales, service and parts.

Article

Breaking New Ground

Breaking New Ground

Experts at this year’s NADA convention offered the inside scoop on the hottest dealer marketing channels for 2014.

Article

The Numbers Game

The Numbers Game

Data sharing is turning out to be a double-edged sword. Dealers can market to a more targeted audience, but they have to go to great lengths to secure their customers’ personal information.

Article

Dealing With Eternal Life

Dealing With Eternal Life

The CFPB remains determined to put the squeeze on dealers, and there’s no sign of the agency going away. F&I trainer says it’s time to put your house in order before rate markup meets its maker.

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