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Digital•by Scot Eisenfelder•January 27, 2020

4 Ways to Identify Motivated Car Shoppers

Equity mining remains one of the most reliable sources of appointments and sales. Expert lists the four key areas you need to focus on to improve your closing ratio in 2020.

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Compliance•by Ryan Daly•January 27, 2020

3 F&I Gotchas You Need to Avoid

Be sure you know the three F&I ‘gotchas’ that compliance auditors, regulators, and plaintiffs’ attorneys will be hunting for in 2020 with this three-minute read.

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Digital•by Greg Geodakyan•January 22, 2020

3 Gaps in Your Online Data Strategy

Are you ready to take digital marketing to the next level? Try expanding your reach, identifying shoppers before they identify themselves, and engaging them earlier in the journey.

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Compliance•by Chris Ryan•January 22, 2020

Confront the Growing Threat of Synthetic ID Fraud

Synthetic identity fraud is incredibly costly and difficult to detect. Expert explains why your dealership is at risk and why a multilayered defense works best.

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Dealer Ops•Cover Story•by Nancy Dunham•January 21, 2020

Glenn Polk Is the F&I Dealer of the Year

Glenn, Shawn, and Trent Polk reflect on the history and corporate culture that led to Glenn Polk Automotive Group winning F&I and Showroom’s 2019 Dealer of the Year Award.

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Digital•by Doug Hadden•December 23, 2019

Digital-Driven Transparency Is the New Standard for Wholesale

Learn how the trend toward enhanced transparency and the tools that facilitate it will affect your used vehicle operation — today and in the future.

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Digital•by Eliana Raggio•December 16, 2019

Talk Is Cheap — Unless It’s Personal

The next phase in digital marketing is intelligent messaging, an emerging technology that allows dealers to customize marketing efforts down to the individual buyer.

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Digital•by Winston Harrell •December 2, 2019

Data Mining: The Golden Opportunity You’re Ignoring

Why wait for slow times to mine your database? Expert offers a four-step plan to make data mining a full-time profit center — and all you need is a process and a champion.

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Digital•by Erik Nachbahr•November 27, 2019

5 Reasons Your Dealership Belongs in the Cloud

Where would you rather keep your valuable data and mission critical applications — in a rack of in-house servers or under the close watch of a tech giant’s team of experts?

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Dealer Ops•by Chris Brown•November 25, 2019

Tesla’s Electric Pickup: Is It a Work Truck?

Fleet Forward’s Chris Brown takes an up-close look at the Tesla Cybertruck and asks whether an (almost) indestructible exterior can help it break into the U.S. fleet market.

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