Articles

Dealer Ops•by Cheryl Miller•March 12, 2020

Resolutions for Your F&I Department

How trends from the past decade will impact F&I in 2020 and beyond.

Training•by Mark Vickery•March 12, 2020

3 Keys to Data-Driven Sales Training

Set your salespeople up for long-term success at your dealership.

Digital•by Shelley Washburn•March 5, 2020

4 Dealer Tech Tools to Top Your List

The auto industry is ripe for innovation, but…

two men shaking hands with one handing over a set of car keys, a car in the background

Dealer Ops•by Lloyd Trushel•March 5, 2020

How Transparent Are You?

There are thousands of different levels of transparency, varying widely from one dealership to another. Where does your dealership fall on the scale?

Compliance•by Tom Hudson•March 2, 2020

Time to Buy Your F&I Professional a Dog?

With the advancement of dealership technology, will the need for F&I professionals dwindle?

Compliance•by Jim Ganther•February 28, 2020

Preloads, Profits, and Payment Packing

The F&I industry continues to be plagued by malfeasance at the retail level. Attorney and compliance expert gets P&A executives up to speed.

Compliance•Cover Story•by Gil Van Over•February 28, 2020

How to Implement a Compliance Management System

Agents can and should help dealers design, install, and enforce their federally mandated CMS. Luckily for everyone involved, the instructions are freely available.

Compliance•by Robert J. Wilson, Esq.•February 28, 2020

Island Hopping Is a Compliance Concern

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

Compliance•by Mark Paul•February 24, 2020

Safety Recalls: Think You're Covered?

As state and federal regulations continue to evolve, it is crucial you ensure your dealership is selling above the line and paying attention to all safety recalls.

Dealer Ops•Cover Story•by Staff•February 24, 2020

One Flu Over the Dealership

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?

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