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Dealer Opsby Nancy DunhamAugust 26, 2019

Ryan Norris and the Next Generation of On-Camera Dealers

Ryan Norris and Toyota of Easley (S.C.) have all but abandoned traditional advertising to focus on building an online library of videos inspired by customers, starring the dealer, and driving sales and service traffic — often with no mention of buying a car.

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Complianceby Bob RobenaltAugust 19, 2019

3 Steps to Address Opioid Addiction in the Dealership

Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.

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Dealer Opsby Gary BrooksAugust 12, 2019

5 Ways Subscriptions Will Change Your Dealership

Vehicle subscription services are gaining momentum, forcing dealers and OEMs to adjust to a new way of selling and servicing cars. Expert offers five likely outcomes and how you can capitalize.

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Complianceby Tom HudsonJuly 29, 2019

Let’s Change One Little Fact …

Hudson explains how requiring out-of-state buyers to transport their own vehicle creates a ‘good fact’ that can help ensure your own state’s laws will govern the transaction.

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Dealer Opsby Jasen RiceJuly 26, 2019

Opinion: Stop Stocking Vehicles You Can’t Sell

Inventory management expert advises dealers to go against the used-car flow by using online marketing to clear out aging units and inform your stocking choices.

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Dealer Opsby Todd BryantJuly 19, 2019

How to Improve Your Dealer Credit Score

Getting bonded for the lowest possible premium requires your highest possible credit score. Here’s how it’s done.

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Digitalby Amy HughesJuly 17, 2019

High-Value Users: The Key to Maximizing Dealer Ad Dollars

Focusing on those car shoppers who only account for 11% of traffic but buy at a 34% higher rate is critical to successfully completing the transition from traditional to digital marketing,

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Digitalby Tariq KamalJuly 10, 2019

Q&A: The Art and Science of Predictive Analytics

Retail veteran turned tech executive Marco Schnabl explains why the latest sales and marketing technology is essentially an extension and enhancement of skills most sales professionals already possess.

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Trainingby Jim WhitefordJuly 8, 2019

How to Train New Hires for Instant Success

Are you hiring new sales staff? Ask yourself three key questions before you throw your latest recruit to the wolves.

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Digitalby Erik NachbahrJuly 1, 2019

Why IT Strategy Is Mission Critical to Dealer Success

Dealer software expert warns few dealerships have the IT infrastructure required to support your business operations and protect your data as connected devices, digital retail platforms, and threats to cybersecurity proliferate.

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