auto dealer in black and red logo
MenuMENU
SearchSEARCH

Articles

Dealer Opsby Toby GrahamJune 26, 2019

The 4 Pillars of Dealership Hiring

Reduce turnover and boost productivity by giving your hiring managers the training and tools they need to make smart decisions.

Read More →
Complianceby Tom HudsonJune 24, 2019

Just One More Thing ...

Don’t let your compliance officer off the hook without an ironclad checklist of all the rules and regulations surrounding dealer advertising.

Read More →
Dealer Opsby Lucas HancockJune 19, 2019

5 Tips for Dealer Success in Uncertain Times

Build a foundation of returning sales and service customers that will withstand any downturn. Operations expert lists the five simple strategies you need to get the job done.

Read More →
Ad Loading...
Opinionby Alan BrownJune 17, 2019

I Was the Dieselgate Guy. Here’s What I Learned.

The dealer who chaired Volkswagen’s U.S. advisory council through the Dieselgate scandal says his experience reinforced the need to communicate with speed, influence with information, and seize leadership moments.

Read More →
Digitalby Brendan PeregrineJune 12, 2019

3 Steps to Scrub Your Customer Data and Sell More Cars

Unleash the power of your CRM by building your sales and marketing initiatives around clean customer data. Data quality expert walks you through the assessment, prevention, and remediation phases.

Read More →
Complianceby JimJune 5, 2019

California’s New Training Requirement (and Why the Rest of Us Should Care)

An expansion of anti-harassment training requirements that apply to auto dealers and other business owners in the Golden State will inevitably lead to new standards nationwide.

Read More →
Ad Loading...
Dealer Opsby Wendy GillJune 3, 2019

5 Ways to Catch Up to the Market

Whether your dealership is big, small, profitable or unprofitable, it’s time to take a fresh look at how you’re measuring success.

Read More →
Fixed Opsby Leonard BuchholzMay 31, 2019

5 Ways to Blow Up a Service Customer

Are you pulling in too much fixed ops revenue? Dealer consultant shares five proven methods for insulting customers, improperly documenting and addressing their concerns, and discouraging repeat visits.

Read More →
Complianceby Tom HudsonMay 31, 2019

The Topic That Won’t Go Away: Loan Fees

A North Dakota car buyer prevailed in a recent case involving loan (or ‘acquisition’) fees that reached the state supreme court, where the dealer was found to have failed to properly disclose the charge.

Read More →
Ad Loading...
Dealer Opsby Matt DeLorenzoMay 22, 2019

3 Things to Know for Your Memorial Day Sale

A slow start to the spring selling season could get a much-needed boost this weekend. Expert offers a three-point list to help you claim your fair share of the Memorial Day market.

Read More →