ADT Magazine
MENU
SEARCHMENUSEARCH
Despite rampant misinformation surrounding F&I products, a survey of U.S. car buyers and lessees proves the need for service contracts and prepaid maintenance is there. You just have to offer them.
Read More →
A Pennsylvania case proves the dealer’s choice of words can make or break a consumer’s claim resulting from the mechanical failure of a vehicle sold ‘as is.’
Read More →
Phil Hellstrom believes work/study programs can help dealers keep their best people on staff while raising the automotive industry’s profile in a near-zero-unemployment job market.
Read More →
Famed car fraud attorney Bruce Shaw says the courts show no mercy to dealers who resell counterfeit units and shares hard-won advice for spotting sophisticated fakes and avoiding costly lawsuits.
Read More →
Any trade-in that closes a new-vehicle deal should at least be considered, but a little education and common sense can prevent a lot of heartbreak.
Read More →
Those of us who actually work in dealerships can and should get serious about countering the rhetoric spouted on college campuses and elsewhere that says there’s no future in the car business.
Read More →
Hudson recounts a case that was decided in an Illinois dealer’s favor and tested the limits of the federal Magnuson-Moss Warranty Act and the Uniform Commercial Code.
Read More →
Dwindling consumer attention spans have compelled many retailers to make their marketing messages faster and louder. Smart dealers use their first eight seconds to make a lasting impression.
Read More →
Systems expert makes the case for adopting electronic menu, rating, and contracting capabilities to make life easier for front-end staff, eliminate pointless inefficiencies, and reduce unforced errors.
Read More →
New IRS rules have sparked a downward trend in refund amounts, threatening the loss of an annual catalyst for used-car sales.
Read More →