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Dealer Ops•by Bill Wittenmyer•February 15, 2018

3 Challenges Dealers Face in 2018

Big data, the economic and political landscape, and reputation management lead the list of pressing concerns for dealers heading into the new year.

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Dealer Ops•by Erik Nachbahr•February 14, 2018

How to Prioritize Your IT Budget

A frank assessment of your current needs and future objectives can help you properly equip your dealership for less without sacrificing capacity.

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Dealer Ops•by Colleen Harris•February 14, 2018

Shift Your Service Brand to Drive Customer Loyalty

Marketing expert offers a three-point plan for capturing and engaging service-bound customers in today’s highly competitive environment.

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Dealer Ops•by Brent Tally•February 12, 2018

Hot or Hype? 5 Dealer Trends to Track

The industry is changing, but not as fast as the media would have you believe. Learn how alt-fuel vehicles, flex parking, a skilled-labor shortage and digital retailing will affect your facility planning.

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Digital•by Tariq Kamal•February 7, 2018

Q&A: Why You Mishandle Your Best Leads

Digital Air Strike’s Alexi Venneri discusses the results of the company’s latest mystery-shopping study and how dealers can improve the timing and quality of their responses.

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Dealer Ops•by Michael Murphey•February 7, 2018

Luther Automotive Targets HLV Customers

Minnesota’s Luther Automotive Group is targeting high lifetime value customers to boost sales and drive revenue in the service department.

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Dealer Ops•by Dave Druzynski•January 31, 2018

NLRB General Counsel Throws Dealers a Lifeline

President Trump’s pick for Labor Board general counsel just swung the pendulum back to an employer-friendly stance. Human resources expert weighs in.

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Dealer Ops•by Jay Seirmarco •January 21, 2018

How to Achieve Compliance Confidence

Got three minutes? Read this three-part briefing on the agencies, topics and resources you need to know to avoid compliance issues in 2018.

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Dealer Ops•by Steve Kelly•January 21, 2018

Is Health Care Killing Your Profits?

Open enrollment isn’t the only time to evaluate health care. Employee medical costs can have a major impact on your dealership’s bottom line, year-round.

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Dealer Ops•by Bill Wittenmyer•January 3, 2018

How to Create a Killer Value Proposition

Create a competitive edge by discovering your dealership’s unique value proposition and sharing it with every prospective customer who visits your website.

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