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NewsJuly 2, 2013

W.Va. Dealer Files Federal Suit Over Birth Control

Joe Holland Chevrolet files federal suit requesting exemption from the Affordable Care Act's requirement that it offer an option of the “morning-after pill” to employees.

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NewsJuly 2, 2013

CFPB Orders U.S. Bank, DFS to Pay $6.5M in Restitution

The Consumer Financial Protection Bureau has ordered U.S. Bank and its nonbank partner company, Dealers’ Financial Services, to pay restitution to participants in the Military Installment Loans and Educational Services (MILES) auto loans program.

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Articlesby Kelly WadlingerJuly 1, 2013

5 Keys To Better Callbacks

The magazine's F&I pro lays out a five-step primer to getting stronger callbacks from finance sources.

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Articlesby Greg GoebelJuly 1, 2013

Check The Stubs

Fraudulent paystubs are a serious threat to your dealership and the trust you’ve built with your finance companies.

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ArticlesJuly 1, 2013

Failure To Sign

A Georgia dealer dodged a legal bullet after management failed to sign a document, but there was no escaping the cost of defending the matter in court.

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ArticlesJuly 1, 2013

Putting Up A Fight

The industry continues to emerge from the Great Recession, but dealer-protection bills approved in New Hampshire and Colorado prove that not everything is getting back to normal.

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ArticlesJuly 1, 2013

3 Sales-Killing Words

F&I expert identifies three words producers need to avoid at all costs when working with customers. Find out what they are and what words you should use instead.

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Articlesby David Keller, CPA, CFEJuly 1, 2013

Deconstructing The Tax Relief Act

Accounting wiz explains three key points dealers need to know about the Taxpayer Relief Act of 2012.

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ArticlesJuly 1, 2013

Millennials, Mobile And F&I

Technology in the hands of a skilled F&I salesperson will help empower the customer.

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NewsJune 26, 2013

NH Gov. OKs Dealer Bill of Rights Amendment

Tuesday, New Hampshire Governor Maggie Hassan signed into law legislation that amends the state's Dealer Bill of Rights. The bill limits OEM-prescribed facility upgrades to every 15 years, among other provisions.

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