MENU
SEARCH
Lead volume is flat, cross-shopping is up and brand loyalty is in retreat. As confident sales teams keep losing buyers they thought they had, daily industry sales data is showing dealers exactly where their funnel is breaking and how to fix it without buying a single new lead.
Read More →
Many people relate CRM to customer follow-up. While follow-up is an integral part of CRM, some believe managing your customer relationships long before the sale is just as crucial. At Anchor Subaru and Anchor Pre-Owned, customer relationship management (CRM) begins as soon as a potential customer ...
Read More →... the one thing I’ve noticed all dealerships have in common is the weakness of their staff... they can’t hire great people. It’s as though a long-winded response justifies (or obscures) poor hiring practices. You can’t find good people and if you do, you can’t keep them! People don’t mind being the president or manager, but no one wants to be the ...
Read More →Much of the talk regarding the slowdown in car sales and the recent difficulties in special finance has come from the viewpoint of either the dealer or the finance company, each looking back at the other. However, there’s another unique viewpoint to consider ...
Read More →Dealer.com, the leading provider of online marketing solutions for the automotive industry, today announced strategic relationships with key automotive advertising agencies to provide maximum benefit for auto dealer websites and online marketing. Dealers can now work with website providers and ad agencies in a collaborative partnership to ...
Read More →FinCo Management announces that its innovative BuyHere-PayTHERE program is now available in 29 states across the US. FinCo’s subprime financing solution allows Dealers to structure and finance their own deals without running their own finance department ...
Read More →DealerTrack, Inc., a subsidiary of DealerTrack Holdings, Inc. (Nasdaq: TRAK), a leading provider of on-demand software and data solutions for the U.S. automotive retail industry, today announced the results of a study that quantifies the benefits to dealers of marketing used vehicles that have had only one previous owner. The data underscores the value of using ...
Read More →Nestled in a small cabin with a fireplace, one wouldn’t expect to find an up-and-coming special finance department, but that’s the locale of the Audubon Credit Center, the newly-opened special finance department at Audubon Chrysler Center in Henderson, Ky. Mind you, the dealership did not build the cabin for housing ...
Read More →Much discussion has taken place about dealers choosing to purchase inventory online rather than travel to auction. Some dealers say they’ll never abandon the traditional auctions; others vow never to ...
Read More →Not only did overall scores take a plunge, but the number of providers who were rated as above-average dropped from six last year to only four...
Read More →BB&T made its first appearance at the awards this year, announcing it’s presence with authority by going straight for the top, grabbing the Diamond Award. The score of 137.4 was ...
Read More →
