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NewsOctober 15, 2013

DealerRater Launches Certified Service Center

DealerRater has launched a new segment for dealership service departments. Officials say the new offering is in response to an increasing number of online searches for auto repair and maintenance.

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NewsOctober 15, 2013

CarWoo! Takes on ‘Stealth Shopper’ in New e-Book

CarWoo! released a new e-book that addresses a new type of consumer: the stealth shopper. The e-book offers approaches to influence this new car buyer, as well as best practices for providing the anonymity this customer demands.

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Articlesby Greg WellsOctober 15, 2013

Netting Online Shoppers

Expert says converting online credit applications to closed deals requires a solid process, an emphasis on transparency and cooperation from the finance department.

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ArticlesOctober 15, 2013

Dealer Review Venues to Expand

As consumer dependency on customer testimonials grows, automotive sites are exploring new ways to accommodate them.

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ArticlesOctober 9, 2013

Sales Professional of the Month October 2013

Dan Machu knows all too well the power of a referral. In fact, it’s how he got his start in the car business back in 2001.

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ArticlesOctober 8, 2013

Reviewing Yelp

Yelp’s Morgan Remmers speaks with Auto Dealer Monthly about the company’s latest changes. She also offers tips on how dealers can best use the platform.

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ArticlesCover StoryOctober 1, 2013

Cal Worthington: Brand of Gold

Every good business needs a voice. So whom do you want to be the face of your dealership? And how can you be sure the right message is being delivered?

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NewsAugust 28, 2013

Edmunds.com Settles With Firm for ‘Fake Reviews’

Edmunds.com reached a settlement with Humankind Design Ltd., the online reputation management firm the site was suing for posting fraudulent reviews on behalf of 25 car dealers nationwide.

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ArticlesAugust 22, 2013

YouTube Sensation: Google Auto Talks Video

Auto Dealer Monthly goes one-on-one with Lindsay Schultz, head of industry for automotive at Google, the parent company of YouTube.

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ArticlesAugust 22, 2013

5 Ingredients for Compelling Vehicle Descriptions

Try this recipe for vehicle descriptions that are guaranteed to tantalize online shoppers.

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