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Articles•by Greg Goebel•August 29, 2006

The Most Important Part Of CRM Tools

I can scarcely think of a situation where the addition of a CRM tool would not be a welcome and needed addition

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Articles•by Greg Goebel•August 29, 2006

The More Things Change, The More They Stay The Same

Greg Goebel - You can have the best lead providers, the best Web site and the best CRM tools, but ... will most likely buy somewhere else...

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Articles•by Greg Goebel•August 29, 2006

2005 Internet Achievement Awards And Rankings

Greg Goebel - The 2005 Internet Dealer of the Year Award once again goes to Dave Smith Motors, of tiny Kellogg, Idaho (population 2,395...

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Articles•by Jeff Smelley•August 29, 2006

Defining Software Support

Jeff Smelley - Computer system support is a widely varying service ... is your definition the same as your software/hardware provider(s)?

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Articles•by Jeff Smelley•August 29, 2006

Is It Remotely Possible?

Jeff Smelley - High speed Internet access has made many things available today that were not previously possible. This ability to connect brings valuable remote services to your desktop, but not all methods are equal.

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Articles•by Jeff Smelley•August 29, 2006

Perception Or Reality: How Much Do You Really Know About Your Dealership?

Jeff Smelley - Look around, inspect the details and find out if your perception is in fact your reality. If you are uncomfortable doing such a reality check, hire a consultant. An independent party will not overlook items due to assumptions or preconceived notions.

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Articles•by Jeff Smelley•August 29, 2006

Internet Services: How To Protect Yourself

Jeff Smelley - Web-based services and applications can be a real asset to your dealership. Just be aware of that not all services are equal; nor are all license agreements and that there is no such thing as totally secure.

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Articles•by Jeff Smelley•August 29, 2006

Is Your Most Valuable Asset Insured?

Jeff Smelley - Do you have a backup of your Information Technology (IT) system? Oftentimes, this question is asked too late, after a disaster has already occurred.

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Articles•by Jeff Smelley•August 29, 2006

You May Be Happily Ignorant If...

Jeff Smelley - Accounting controls, financial statements and informed planning are not typically comfortable areas for dealers, but they cannot be ignored.

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Articles•by Jeff Smelley•August 29, 2006

Understanding High Speed Communications

Jeff Smelley - One of the most confusing decisions a dealership can make is choosing an Internet broadband service. Let’s simplify the decision by looking at price, speed, availability and reliability with respect to your needs.

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