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Articlesby Jeff SmelleyAugust 29, 2006

Is It Remotely Possible?

Jeff Smelley - High speed Internet access has made many things available today that were not previously possible. This ability to connect brings valuable remote services to your desktop, but not all methods are equal.

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Articlesby Jeff SmelleyAugust 29, 2006

Perception Or Reality: How Much Do You Really Know About Your Dealership?

Jeff Smelley - Look around, inspect the details and find out if your perception is in fact your reality. If you are uncomfortable doing such a reality check, hire a consultant. An independent party will not overlook items due to assumptions or preconceived notions.

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Articlesby Jeff SmelleyAugust 29, 2006

Internet Services: How To Protect Yourself

Jeff Smelley - Web-based services and applications can be a real asset to your dealership. Just be aware of that not all services are equal; nor are all license agreements and that there is no such thing as totally secure.

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Articlesby Jeff SmelleyAugust 29, 2006

Is Your Most Valuable Asset Insured?

Jeff Smelley - Do you have a backup of your Information Technology (IT) system? Oftentimes, this question is asked too late, after a disaster has already occurred.

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Articlesby Jeff SmelleyAugust 29, 2006

You May Be Happily Ignorant If...

Jeff Smelley - Accounting controls, financial statements and informed planning are not typically comfortable areas for dealers, but they cannot be ignored.

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Articlesby Jeff SmelleyAugust 29, 2006

Understanding High Speed Communications

Jeff Smelley - One of the most confusing decisions a dealership can make is choosing an Internet broadband service. Let’s simplify the decision by looking at price, speed, availability and reliability with respect to your needs.

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Articlesby Rob ChesneyAugust 28, 2006

Using The Internet To Move Used-Car Inventory

Rob Chesney - As the sales team pushes out the supply of new vehicles, they will likely be taking in used inventory that will perhaps be off-brand...

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Articlesby Harlene DoaneAugust 28, 2006

3rd Party Leads: Are They Getting Better Or Are Dealers Getting Better?

Harlene Doane - This question isn’t about the credit of the customer. It is about catching the customer at the right moment...

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Articlesby Seth RidgewayAugust 28, 2006

Making A Great Internet Department

Seth Ridgeway - “How can we get more customers on the lot?” It was decided that Automax Hyundai, Del City would start an Internet department...

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Articlesby Seth RidgewayAugust 28, 2006

The 11th Commandment For Your Internet Department

Seth Ridgeway - The Mitsubishi and Kia stores don’t necessarily sell more cars than ... they are just better at getting Internet customers to the store...

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