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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Don Reed - Can your service department increase its customer pay labor and parts sales by 40 percent? YES! Can your service department increase its customer pay labor and parts gross profit by 40 percent?...
Read More →Karen Steckler - Prestige Imports is one of seven dealerships, with seventeen franchises which is owned by Hansel Auto Group. Over the years Hansel has developed a robust business with excellent service centers...
Read More →Don Reed - If the number of active customers in your database is going up each month, congratulations; you are doing a lot of things right toward building strong owner retention...
Read More →Mark O'Neil - Increasingly important to dealerships are the back end profits from the sale of aftermarket products...
Read More →Don Reed - Let’s take a look at your most recent financial statement. Determine your average new and used vehicle unit sales per month...
Read More →“It’s an ever changing industry, and the easiest way to describe it is that it’s a fashion business,” said Churchill.
Read More →Don Reed - I supplied three rules to follow that would provide the basis for generating additional retail gross profit in your service and parts departments...
Read More →Tommy Webb - Are dealers taking any course of action directed toward making their customers more aware of the features of their specific vehicles...
Read More →John Carroll - His first big decision was to shut down the collision repair operations he had originally been given to run in order to expand the service group...
Read More →Don Reed - So, whether the vehicle was a trade-in at your store, purchased at the auction or bought off the street or from a wholesaler, it belonged to a customer...
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