
Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →Don Reed - The opportunities for retail gross profit improvement exist in every dealership. Let’s call these opportunities the RULES...
Read More →Don Reed - ...BHAG, short for Big Hairy Audacious Goal. This BHAG then creates the vision for the company and its managers and employees...
Read More →Andrew Wolfe - Most service managers do not spend time developing marketing and retention plans ... such a plan can play a key factor in their success...
Read More →Andrew Wolfe - To get your entire organization acting like a team, schedule ... sessions for employees to shadow someone from another department...
Read More →Andrew Wolfe - I know you’re thinking this can’t be true, but take a minute to ask your employees what your dealership’s goals are...
Read More →John Carroll - It doesn’t take long for first-timers at Zimbrick’s in Madison, Wisconsin to get the idea that they’re in for a unique experience.
Read More →Terran Lamp - “Figuring out how people wanted to be treated and what needs to be done played a huge role in structuring and fixing the service department...”
Read More →David Keller - To minimize potential chargebacks, it pays to research which vendor has the best terms...
Read More →David Keller - When reviewing procedures of a F & I department, we find that many dealers are not checking that the proper receivable is recorded...
Read More →Rick Boudreau - When placing your ad, include the name of the dealership, the personality of the position, contact person, phone number,...
Read More →