
Dealer Debrief: Technician Apprenticeships
In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
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In this week's debrief, host Lauren Lawrence discusses a new grant for service tech apprenticeships and more industry workforce news.
Read More →Don Reed - If you answered “No,” then ask yourself “Why not?” Chances are you don’t have an expense problem; more likely, you have a sales problem...
Read More →Don Reed - Pay them a percentage of everything they sell on every RO they write, customer pay, warranty and internal, parts and labor...
Read More →Don Reed - To formulate an action plan for improvement, you must first realize that you “can’t manage what you don’t measure.”
Read More →Don Reed - According to the NADA, approximately 21,650 new car dealers generated about $30 billion in labor and parts sales...
Read More →Don Reed - Anadvisor must have good communication’s skills and should enjoy dealing with the public...they must dress professionally...
Read More →Harlene Doane - Without customer interaction, your customers will go elsewhere for service and future sales...
Read More →Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...
Read More →Greg Goebel - Let’s look at the benchmarks for labor gross profit ... will vary from a low of 70 percent to a high of 74 percent...
Read More →John Carroll - Brian McBride always thought he could figure out a way to make the service department at Bill McBride Chevrolet Subaru in Plattsburgh, N.Y. run better...
Read More →Bud Abraham - "we've always been able to operate the department with little equipment and low paying, entry level people."
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