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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Andrew Wolfe - I know you’re thinking this can’t be true, but take a minute to ask your employees what your dealership’s goals are...
Read More →John Carroll - It doesn’t take long for first-timers at Zimbrick’s in Madison, Wisconsin to get the idea that they’re in for a unique experience.
Read More →Terran Lamp - “Figuring out how people wanted to be treated and what needs to be done played a huge role in structuring and fixing the service department...”
Read More →David Keller - To minimize potential chargebacks, it pays to research which vendor has the best terms...
Read More →David Keller - When reviewing procedures of a F & I department, we find that many dealers are not checking that the proper receivable is recorded...
Read More →Rick Boudreau - When placing your ad, include the name of the dealership, the personality of the position, contact person, phone number,...
Read More →Bud Abraham - Keep in mind that some systems will still require labor because they will not wash the vehicle thoroughly or completely.
Read More →John Carroll - And maintaining that regional reputation for craft and upscale caring has turned out to be the best CRM tool he has...
Read More →John Carroll - Emmert sees his biggest task as company coach, urging his people on to their best performance...
Read More →Don Reed - Let’s take a look at the aftermarket competition to better understand what dealerships are up against...
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