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The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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SEARCHMENUSEARCHCustomer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Don Reed - Anadvisor must have good communication’s skills and should enjoy dealing with the public...they must dress professionally...
Read More →Harlene Doane - Without customer interaction, your customers will go elsewhere for service and future sales...
Read More →Harlene Doane - The fixed operations side of your dealership, if run efficiently, should support the balance of the dealership...
Read More →Greg Goebel - Let’s look at the benchmarks for labor gross profit ... will vary from a low of 70 percent to a high of 74 percent...
Read More →John Carroll - Brian McBride always thought he could figure out a way to make the service department at Bill McBride Chevrolet Subaru in Plattsburgh, N.Y. run better...
Read More →Bud Abraham - "we've always been able to operate the department with little equipment and low paying, entry level people."
Read More →Bud Abraham - Be honest Mr. Dealer, isn't that department about the messiest, disorganized eye-sore in the dealership?
Read More →Bud Abraham - Dedicate sufficient space to handle your own in-house needs and projected retail business.
Read More →Bud Abraham ... detailing is moving out of the back alleys, warehouses and garages and assuming a position along side other service businesses.
Read More →Bud Abraham - ... greater productivity with fewer workers – has created a demand for quick detail but not the resultant poor quality work.
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