
The Fixed Ops Blind Spot | Dealer Debrief
Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Customer-pay repair orders only make up about 5% of a service department’s repair orders. Is your dealership missing out on this profitable service?
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Even if new vehicle inventories remain lower than average, it’s important to promote other avenues to build revenue so that customers remain loyal when inventories eventually return to more normal levels.
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The Wholesale Weekly Price Index reached the highest point of the year last week once again, this time reporting over 1.51 points.
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The "this is the way we've always done it" mindset infects every industry, and auto dealerships are not immune. Using PO systems and getting rid of checks is not a new idea, but it's been surprisingly slow to catch on.
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The most recent Cox Automotive Dealer Sentiment Index indicates that more dealers feel that the automotive market is strong compared to the number who feel that the market is weak.
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As we head into the last month of the year, used retail listings have stabilized around 16% below where we started the year.
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The seasonally adjusted Retention Index increased to 189.9 points, reaching another record.
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Experian’s "State of the Automotive Finance Market: Q3 2021" report finds delinquencies remain lower than pre-pandemic levels.
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NextGear President Scott Maybee outlines three key areas for future opportunities and growth.
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Days-to-turn for used retail listings have slightly increased and now sits just above 38 days, which is still lower than what is typically expected.
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GWC Warranty customers now have the option to order an ASE-certified mobile mechanic to fix their vehicles at home, at work or on the road.
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