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NHTSA blames 10 deaths and two serious injuries on what its investigators believe were illegally imported air bag inflators. It’s taking public comments before deciding whether to ban them outright.
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The digital revolution is not only upon us, it’s the new normal. Expert lists the five strategies dealers are adopting to stay ahead of the technology curve, meet customers where they live, and maximize revenue in sales, F&I, and service.
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The combined company retains the Affinitiv name and now includes more than 6,500 dealer accounts managed by 800 employees and generating approximately $200 million in revenues.
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Manheim policymakers believe predictable pricing will persuade more dealers to take advantage of post-auction inspections after buying in-lane, at a physical sale, or through digital channels.
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An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.
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Mazda has attempted to cancel its franchise agreement with a Texas dealer for failing to complete Takata airbag recall orders. The matter will be decided in a hearing ordered by state regulators.
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Ryan Norris and Toyota of Easley (S.C.) have all but abandoned traditional advertising to focus on building an online library of videos inspired by customers, starring the dealer, and driving sales and service traffic — often with no mention of buying a car.
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Opioid use and abuse among dealership employees can’t be tolerated, but termination is not the only answer. Attorney offers three tools American business owners are using to confront the opioid crisis in a compassionate and compliant way.
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A former dealership employee was accused of systematically scrapping nearly $250,000 worth of catalytic converters and selling them to a recycling center for pennies on the dollar.
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A new integration between Auto/Mate Dealership System and Armatus Dealer Upfit was designed to boost warranty parts gross profits for auto dealers using Auto/Mate’s DMS.
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Vehicle subscription services are gaining momentum, forcing dealers and OEMs to adjust to a new way of selling and servicing cars. Expert offers five likely outcomes and how you can capitalize.
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